Bilingual Project Manager (English and French)

Job title:

Bilingual Project Manager (English and French)

Company

Telus International

Job description

Description and RequirementsHere’s the impact you’ll make and what we’ll accomplish togetherWe are seeking a dynamic and results-oriented Bilingual Project Manager to join our team. You will be responsible for managing multiple projects across various stages, from inception to completion. This role requires strong leadership, organizational, and communication skills, as well as the ability to thrive in a fast-paced, multi-cultural environment. The ideal candidate will possess excellent project management expertise and a proven track record of delivering successful projects.Responsibilities

• Project Management: Develop and execute comprehensive project plans, including defining project scope, goals, and deliverables. Monitor project progress, identify potential risks, and implement mitigation strategies.
• Team Leadership: Build, lead, and motivate high-performing project teams. Foster collaboration and communication among team members.
• Stakeholder Management: Build and maintain strong relationships with clients, stakeholders, and team members. Effectively communicate project status, risks, and issues.
• Financial Management: Develop and manage project budgets. Track project expenses and ensure financial targets are met.
• Bilingual Communication: Fluently communicate in both English and [Target Language] (e.g., Spanish, French, Mandarin, etc.) to effectively collaborate with diverse stakeholders.

What’s in it for you?TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

• Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes
• Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.
• Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

• Trending technical skills
• Business domain & customer interaction
• Behavioral & effective communication

Qualifications and Skills

• Proven experience in project management methodologies (Agile, Waterfall, or Hybrid)
• Strong leadership, organizational, and time management skills
• Excellent communication and interpersonal skills, both verbal and written
• Proficiency in project management tools and software (e.g., MS Project, Jira, Asana)
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Fluency in English and [Target Language] (e.g., Spanish, French, Mandarin, etc.)

Join our TELUS International FamilyEveryone belongs to TELUS International. It doesn’t matter who you are, what you do, or how you do it, at TELUS International, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want and what our communities need. From start-ups to large global brands, we deliver on all stages of customer growth and engagement. Our industry track record speaks for itself. #HappytocodehereAdditional Job DescriptionDrive successful project delivery and client satisfaction through exceptional project management skills and bilingual communication.Language Reference English
FrenchEEO StatementAt TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Expected salary

Location

Canada

Job date

Fri, 16 Aug 2024 22:51:28 GMT

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