Bilingual Service Desk Consultant
Pathway Communications
Pathway Communications, a pacesetter in Managed IT and Technical Service Desk options, is looking for extremely competent and skilled English Technical Service Desk Representatives to hitch its rising workforce in Markham. As a Service Desk Consultant, you’ll be part of a close-knit, specialty unit which supplies 24/7 technical help to our shopper’s end-users.Our Service Desk Representatives persistently ship high-quality, first-level technical help to finish customers through voice, electronic mail, chat and the usage of distant entry software program. They meet all high quality SLAs akin to first-call decision, deal with time and documentation.
If you would like a job which is able to equip you with the data and expertise to tackle better tasks and should you get pleasure from working in an interesting and rewarding work atmosphere, contact us at present.
Pathway gives industry-leading compensation and excellent alternatives for development and studying.Scope of labor
Technical help of kit, techniques and purposes, akin to:
Pathway will present intensive coaching on specialty gear and purposes.Duties
Inbound technical help duties:
Necessities
Training and coaching
A level or diploma in IT and intensive hands-on technical name heart expertise can be a bonus.
Data, expertise
Abilities
Different
Tips on how to apply
Apply together with your resume, with particulars of related training, and certifications.
The Pathway Group is an equal alternative employer and is dedicated to offering equal therapy to all individuals with out discrimination on account of race, ancestry, fatherland, citizenship, creed, intercourse, sexual orientation, age, marital standing, household standing, incapacity, coloration or ethnic origin.
We thank all candidates for his or her curiosity and can contact these chosen for an interview. We’re not accepting calls from recruiters or recruitment corporations.Job Kind: Full-timeLocation: On-site in MarkhamPowered by JazzHR
Markham, ON
Fri, 08 Mar 2024 06:23:49 GMT
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