Bilingual Service Desk Technician – St-Laurent, Quebec

Job title:

Bilingual Service Desk Technician – St-Laurent, Quebec

Company

Aversan

Job description

BILINGUAL SERVICE DESK TECHNICIAN Aversan Inc. ( ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Bilingual Service Desk Technician to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.Location: St. Laurent, QC (Fully on-site)RESPONSIBILITIES

  • Provide 2nd level end-user onsite support
  • Receiving, Updating, Closing Service desk tickets.
  • Imaging and deploying new computers.
  • Perform and support software installations.
  • Troubleshooting Computer and Network Issues
  • Cell phone and landline configuration.

BASIC QUALIFICATIONS

  • Bachelor’s degree not required, but more focused on hands-on experience with Networking, Troubleshooting, ticketing system.
  • 3-5 years of experience in a customer-facing IT Helpdesk position.
  • Knowledge of Windows 10, Office 2016, Active Directory 2012/2016.
  • Familiar with a Ticketing System to open and close requests.
  • Bilingualism is required: English and French.

Expected salary

Location

Saint-Laurent, QC

Job date

Thu, 11 Jul 2024 23:29:03 GMT

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