Bilingual Service Desk Technician – St-Laurent, Quebec

Job title:

Bilingual Service Desk Technician – St-Laurent, Quebec

Company

Aversan

Job description

BILINGUAL SERVICE DESK TECHNICIAN Aversan Inc. ( ) is a reputable Engineering Company that provides expertise in Systems Integration, Product Design/Development and Software/Product Testing for highly regulated industries including Digital Health, Medical Devices, IT and Aerospace. We are currently seeking a qualified Bilingual Service Desk Technician to work on leading edge technology products. The successful candidate for this position will be a part of highly motivated and highly technical work environment that feeds off the collective energy of a team-oriented workplace.Location: St. Laurent, QC (Fully on-site)RESPONSIBILITIES

• Provide 2nd level end-user onsite support
• Receiving, Updating, Closing Service desk tickets.
• Imaging and deploying new computers.
• Perform and support software installations.
• Troubleshooting Computer and Network Issues
• Cell phone and landline configuration.

BASIC QUALIFICATIONS

• Bachelor’s degree not required, but more focused on hands-on experience with Networking, Troubleshooting, ticketing system.
• 3-5 years of experience in a customer-facing IT Helpdesk position.
• Knowledge of Windows 10, Office 2016, Active Directory 2012/2016.
• Familiar with a Ticketing System to open and close requests.
• Bilingualism is required: English and French.

Expected salary

Location

Saint-Laurent, QC

Job date

Thu, 11 Jul 2024 23:29:03 GMT

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