Brand Ambassador – Customer Service with German for Airbnb Brand Ambassador – Customer Service with German for Airbnb

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Foundever is one of the leading companies in the field of business process outsourcing, digital marketing, training, talent management, technology and innovation, consulting, and analytics!

Airbnb Brand Ambassador – Customer Service with German

On-site position: Gdańsk

Bonus up to 8500 PLN

(relocation package plus attendance bonus)

Your responsibilities will include:

• Providing exelent customer service via phone and email in line with the highest standards
• Striving to achieve customer satisfaction targets set by managers
• Engaging with and understanding customer issues to provide the best possible assistance

This job is for you if:

• You are fluent in German (C1) and have good knowledge of English (B2)
• You demonstrate strong interpersonal and communication skills
• You are confident in using MS Office
• You are motivated and eager to grow professionally

What we offer:

• Career development opportunities – 92% of our management team started their careers at Foundever as customer service consultants
• Attractive benefits package (Multisport card, private medical care)
• Work from a modern office in Gdańsk
• A great atmosphere within a supportive team
• After one year of employment, you receive a €150 bonus to spend on Airbnb products
• Attendance bonus of up to 3000 PLN
• Relocation package of 5500 PLN
• Performance bonus of up to 5% of your monthly base salary

What else you should know:

• Holiday allowance and eyewear purchase support are standard with us
• If you’re a parent, your children can look forward to Christmas gifts from our company Santa
• Internal programs promoting a healthy lifestyle
• Access to extensive training platforms – because we care about the growth of our employees

Don’t wait – we’re looking forward to your application!

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