Building Automation System and Service Specialists – All Levels – Greater Raleigh in Cary, North Carolina

Job Family: Engineering

Req ID: 432846

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?  

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Our Systems Specialists participate in the installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations while our Service Specialist perform service agreement maintenance, projects, and on-call (time and material) service. Our Service Specialists also respond to emergency service calls during regularly scheduled. Both groups combine to form the on-call rotation. Why is this so important? Our Systems and Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

Curious to see what a Specialist does on a day-to-day basis? CLICK HERE: SPECIALIST VIDEO (https://youtu.be/W6JV9XYtOKA)

As a Systems Specialist, you will:

• Commissions new distributed digital control systems on construction sites within planned timelines Documents commissioning details; communicates deficiencies and progress

• Acts as the Lead Technician and plans work with Team Leader

• Network technologies: Performs data back-up from data servers and creates automated back-up procedures. Troubleshoots and resolves inconsistencies in the functions or sequence of operations Configures PC workstations and user interfaces. Confirms proper network performance

• Operational testing, verification, and acceptance: Runs routine reports to review system operation Performs final inspection, testing and customer acceptance. Provides customer training on system operations. Completes and submits routine written reports. Provides plans and control system documents to engineering for as-built drawings

• Project site communication and coordination: Coordinates trade contractors to perform startup services

• Submits accurate time and expense reports

• Adheres to local, corporate, and OSHA safety policies and procedures

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies

• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel

• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path

• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintain tools and test equipment

• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types

• Responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules

• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools

• Provide instructions to customer personnel regarding proper system operations and assist with training

• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and perform system checkout and startup on projects

• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs perform other duties as assigned

• Develop strong working relationships with internal and external customers, identify needs, and resolve issues

• Use Siemens technology and devices, work remotely, identify and quote deficiency repairs and manage deadlines

You will make an impact with these qualifications:

Basic Qualifications:

• Electro-mechanical aptitude (based on previous experience and/or education) and user PC/software skill for the entry level opportunities

• In addition to the experience noted in the bullet above, a minimum of 3 years of experience programming, commissioning, running system diagnostics, and/or repairing building automation (BAS) / building management (BMS) systems for the more advanced positions

• Demonstrated experience in the integration of low voltage building sub-systems industry protocols, such as LON, BACnet, N2, Modbus, etc.

• Demonstrated use of reading, understanding, and interpreting design and construction documents

• Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

• Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted

• Knowledgeable in Microsoft Office (Word, Excel, and Outlook)

• Rotational On-Call and/or Minimal Overnight Travel

• Compressed schedule performance can be a factor and will require extended hours to meet commitments

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

• Must be 18 years of age and possess a valid driver’s license with limited violations

Preferred Qualifications:

• High school diploma or state-recognized GED; Associate or Bachelor’s degree in electronics, mechanical engineering, or related

• 7+ years of experience programming, commissioning, running system diagnostics, and/or repairing building automation (BAS) / building management (BMS) systems

You’ll benefit from:

• Our variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

• The pay range for this position is $26.12 – $52.73 / hour. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs!

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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