Business Analyst in United Kingdom, United Kingdom

Amex GBT is a spot the place colleagues discover inspiration in journey as a drive for good and – by means of their work – could make an influence on our trade. We’re right here to assist our colleagues obtain success and provide an inclusive and collaborative tradition the place your voice is valued.

Able to discover a profession path? Begin your journey.

At American Specific World Enterprise Journey , (GBT) we’re powering progress by means of journey. Our unrivalled selection, worth and expertise make us the world’s most trusted chief in company journey. We now have an formidable inside and exterior development agenda, and we’d like gifted, vivid, and pushed individuals to proceed to pave the way in which.

As a Technical Enterprise Analyst , you may be accountable for performing necessities validation and end-to-end testing as a part of a workforce devoted to implementing progressive merchandise and processes that take GBT into the way forward for our trade. You’ll assist design processes, check new expertise and handle the execution of the NDC testing. You could perceive GBT’s product technique, the market and aggressive panorama and work with inside and exterior stakeholders together with Expertise, Finance, Provider Partnerships, Service Supply, Consumer Providers, Gross sales, Advertising, Traveler Care and others. You’ll help in any stay product points and drive options.

You should have a direct influence on how we service our prospects. This position is crucial to GBT’s future development and we’re searching for excellent and seasoned candidates.

It is a digital position based mostly within the UK with the choice of Hybrid working. (Flexibility)

Key Obligations:

•Guarantee on-line testing is accomplished for NDC on-line for pilot prospects, international locations and carriers.

•Handle end-to-end testing: confirm all concerned parts within the reserving move are examined

•Formalize check campaigns with challenge logs curated and shared with program workforce. Guarantee all use instances are included in check campaigns and proactively add use instances as found.

•Analyze GDS host and net companies performance because it pertains to NDC performance utilizing GDS host interfaces, testing instruments, API logs, inside and exterior documentation and interactions with GDS contacts

•Doc and share findings with colleagues, prospects and companions of GBT

•Work carefully with the enterprise, product, assist, expertise and operations groups as wanted to grasp necessities

•Work carefully with the SMP Air Product Managers to outline necessities utilizing Agile methodologies

•Current analytical findings to colleagues in any respect ranges on convention calls or in individual conferences and workshops

•Create incidents in Smartsheet Jira, GDS assist portals or SNAP as wanted

•Preserve and replace the difficulty log for all “owned” points by offering updates on a weekly foundation

Key {Qualifications}:

•Expertise with GDS PNRs and net companies, particularly, Amadeus, Sabre, Apollo, and Galileo. Have to be proficient in one among these at minimal

•Strong understanding of PNR touchpoints at a Company TMC

•Expertise creating efficient technical and practical documentation for all audiences

•Expertise collaborating throughout a number of features and dealing with builders, operations, SMEs, technical assets, and assist groups

•Capacity to grasp each the high-level purpose in addition to granular element

•Capacity to dig into sophisticated particulars till all details are understood. Capacity to doc such necessities

•Workforce participant that’s prepared to share data with all workforce members

•Glorious organizational and communication abilities, skill to seek out related documentation as wanted

•Capacity to problem the established order, take away organizational boundaries, affect with out authority

•Excessive motivation and enthusiasm to be taught and ship outcomes

•Capacity to work on a number of options on the identical time whereas additionally supporting BAU troubleshooting as wanted

•Capacity to thrive in a fast-paced, dynamic work atmosphere

•Self-starter who can work independently in a worldwide workforce

•Demonstrated expertise of working in an analytical position; company journey company background most well-liked

What we provide

• An thrilling alternative inside a dynamic and increasing enterprise

• Competent and difficult colleagues in a welcoming working ambiance

• Private {and professional} growth inside a fast-growing international group

• Being a part of our tradition, we care about individuals, ardour, and progress internally and externally

AmexGBT is dedicated to equal employment alternative no matter race, color, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, citizenship, marital standing, household or parental standing, gender id.

Location

United Kingdom – Digital Location

The #TeamGBT Expertise

Work and life: Discover your glad medium at Amex GBT.

• Versatile advantages are tailor-made to every nation and begin the day you do. These embrace well being and welfare insurance policy, retirement packages, parental go away, adoption help, and extra.

• Journey perks: get a selection of offers every week from main journey suppliers on the whole lot from flights to inns to cruises and automotive leases.

• Develop the talents you need when the time is best for you, with international tuition help, entry to over 20,000 programs on our studying platform, management programs, and new job openings out there to inside candidates first.

• We try to champion Range, Fairness, and Inclusion in each side of our enterprise at GBT. You’ll be able to join with colleagues by means of our international Inclusion Teams, centered round widespread identities or initiatives, to debate challenges, obstacles, achievements, and drive firm consciousness and motion.

• Wellbeing assets to assist psychological and emotional well being for you and your quick household.

• And far more!

All certified candidates will obtain equal consideration for employment with out regard to age, gender id (together with being pregnant, childbirth, reproductive well being choices, or associated medical situations), sexual orientation, race, shade, faith, creed, nationwide origin, incapacity, veteran standing, citizenship or marital standing. It’s our coverage to take care of an equal-opportunity atmosphere free from intimidation, harassment or bias for our candidates, colleagues, shoppers and suppliers.

We’re dedicated to offering cheap lodging to people with disabilities. Please, let your recruiter know should you want an lodging at any level in the course of the hiring course of. For extra particulars, please seek the advice of GBT Recruitment Privateness Assertion (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet each requirement? Should you’re keen about our mission and consider you’d be an outstanding addition to our workforce, don’t fear about “checking each field;” please apply anyway. It’s possible you’ll be precisely the individual we’re searching for!

American Specific World Enterprise (Amex GBT) is the world’s main B2B journey platform, offering software program and companies to handle journey, bills, conferences & occasions for firms of all sizes.

Amex GBT is a spot the place colleagues discover inspiration in journey as a drive for good and – by means of their work – could make an influence on our trade. We’re right here to assist our colleagues obtain success. That’s why at the beginning of your profession, you’ll get the educational instruments and assets it is advisable to develop and thrive in your position.

Able to discover a profession path? Begin your journey.

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