Business Analyst/Scrum Master in Houston, Texas

Description

As a Digital Delivery Business Analyst (BA) and Scrum Master (SM) at ICF Next, you will apply your analytical and critical thinking skills to help solve client challenges while driving the ceremonies within an Agile framework. As a Delivery BA/SM, you will drive work processes for your project in a fast-paced and diverse environment, enjoy flexible work arrangements, and will have a management team that encourages your career development and growth. This role requires strong work process flow skills in a digital development environment, and the ability to properly prioritize, track and drive workflows, multi-task, and work collaboratively in an Agile environment.

The Work

This role will support multiple project workstreams supporting a government agency, utilizing Scrum and Kanban Agile methodologies. The Agile teams will be performing a lift and shift and migration of seven sites from Progressive to Drupal.

Job Location: This is a remote, within the U.S. only, position.

Responsibilities:

• Support all aspects of the digital (web and mobile) content development cycle including creating, optimizing and owning workflows, stakeholder engagement, quality assurance and a workflow Scrum Master.

• Act as Scrum Master for migration of multiple teams, including supporting Scrum of Scrums.

• Manage content traceability and track status of content throughout the project using Jira.

• Own the communication (both verbal and written) of any risks/issues within the development cycle.

• Facilitate workstream team meetings to gather, document, refine, and prioritize content, identify action items, and identify impediments for remediation.

• Collaborate with subject matter experts, developers, designers, and user experience researchers in an Agile environment.

Basic Skills and Qualifications:

• Bachelor’s degree.

• U.S. citizen or lawful Permanent Resident Aliens (green card) with at least three (3) years of U.S. residency from the date of legal entry in the U.S.

• All work must be conducted within the U.S.

• Must be willing to obtain and maintain a Public Trust level clearance

• As a contractor to the federal government, all hires may be required to complete additional background screenings at the time of hire or any time thereafter as requested.

• SM Certification and 3 years of Scrum Master experience.

• 3 years of experience working with a CMS such as WordPress, Drupal or other system.

• 3 years of experience working with cross-functional teams to build digital products using an Agile methodology.

Preferred Skills and Qualifications:

• Experience with the federal government

• Experience working within web teams using Agile, Kanban, or similar, methods to track elements required for a lift and shift of content.

• Experience working with Drupal or other content management systems.

• Experience diagraming processes using tools like Microsoft Visio.

• Experience in the development and maintenance of technical documentation –specifications, workflow development/optimization, and other supporting system documentation within Jira, Confluence or similar.

Professional Skills:

• Strong analytical skills, especially business process.

• Excellent written and communication skills with focus on attention to detail to ensure accuracy of user stories and test scripts.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) .

Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range – There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$54,063.00 – $91,907.00

Nationwide Remote Office (US99)