Business Office Customer Service Representative in Pearland, Texas

Kelsey-Seybold Clinic


Underneath the supervision of Buyer Service Supervisor, worker solutions all affected person phone inquiries concerning affected person accounts in reference to Clinic billing, insurance coverage info, assortment accounts, and normal affected person considerations. Should keep efficient communication with all prospects each inner and exterior together with co-workers. Supplies clear and grammatically appropriate written responses to affected person communications as required. Worker works carefully with the crew leads and supervisor to deal with points and determine issues. Worker should have the power to plan and set up their very own work to make sure well timed responses, accurately doc findings and communication within the affected person’s account whereas assembly division requirements for high quality and productiveness. Capacity to work independently and as part of a crew is required. Worker’s objective is to reply affected person inquires in a single name each time potential.

Job Title: Enterprise Workplace Buyer Service Consultant

Clinic Location: Pearland Administrative Workplace

Division: Enterprise Workplace Administration

Job Kind: Full Time

Wage Vary: $41,880 – $51,725 (Pay relies on a number of elements together with however not restricted to training, work expertise, certifications, and many others.)



Required: Excessive Faculty diploma or GED from an accredited program

Most well-liked: Associates Diploma or Billing and Coding Certificates


Required: 3 years’ expertise in a well being care Name Heart or medical insurance coverage atmosphere

Most well-liked: N/A


Required: N/A

Most well-liked: N/A

Particular Expertise

Required: Information of insurance coverage billing and KSC contracted well being plans’ guidelines, rules, and medical insurance policies. Primary data of medical terminology, ICD10 and CPT coding. Capacity to navigate and use a wide range of software program purposes and on-line assets. Analytical expertise to quickly consider easy affected person billing questions and resolve on the primary name, or to route advanced issues to the suitable celebration for follow-up motion and backbone.

Most well-liked: Pc expertise to incorporate fundamental. MS Phrase & Excel. Epic Resolute


Required: Glorious communication and phone etiquette, drawback fixing and energetic listening expertise. Clear and grammatically appropriate written communications.

Most well-liked: Spanish speaker

Working Surroundings: Workplace

About Us

Begin your profession journey and grow to be part of a group of famend Healthcare professionals. Kelsey-Seybold Clinic is Houston’s quickest rising, multispecialty group with greater than 40 premier places and over 65 specialties. Our clinics are comprised of greater than 600 physicians and as we proceed to develop, our focus is offering high quality affected person care by including to our crew of scientific and non-clinical professionals that work collectively in a handy, coordinated, and collaborative method. Benefit from the rewards of a profitable profession whereas sustaining a piece/life stability by becoming a member of our crew immediately and altering the best way well being cares.

Why Kelsey-Seybold Clinic?

  • Medical, Imaginative and prescient, and Dental

  • Tuition Reimbursement

  • Firm Matching 401K

  • Worker Reward and Recognition Program

  • Paid day off for trip, sick, and holidays

  • Worker Help Program

  • Persevering with Medical Schooling allowance

Kelsey-Seybold Clinic strives to supply equal alternative employment with out regard to race, colour, faith, age, nationwide origin, intercourse, gender, sexual orientation, gender id/expression, genetic info, incapacity, veteran standing, or another foundation protected by organizational coverage or by federal, state, or native legal guidelines except such distinction is required by legislation. Kelsey-Seybold is a VEVRAA Federal Contractor and wishes precedence referrals of protected veterans.

To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this posting.

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