Business Product Manager – Transaction Management/Exceptions and Investigations

Business Product Manager – Transaction Management/Exceptions and Investigations

SWIFT

Brussels, Belgium

As a Business Product Manager, you will be responsible of working closely with customers, business experts, technical experts and strategy to develop your product/service. You will manage the business end – defining the value proposition, writing business cases, developing go-to-market strategies, and leading the marketing of your product. Together with the product owner you’ll be in charge of defining the product’s vision – designing the features, the roadmap and the requirements. Finally, you will analyse the usage of your product to inform product direction and new use cases.

As a Business Product Manager you will:

• Drive the product requirements process while working collaboratively with key stakeholders to prioritize and validate technology, features, product direction and strategy
• Work in close relationship with the customers to shape the product’s vision thanks to your excellent knowledge of the market and the products you manage
• Drive market community readiness looking at all relevant customer touch points (technology, change management, usage)
• Keep abreast of trends in the industry and share information with other divisions/departments
• Participate in manage product launch projects by assisting in the coordination of all aspects of the marketing plan (product/ pricing offer, promotion, distribution strategy, development of user documentation, training of sales force and customers

Experience & Education required:

• University degree or equivalent
• At least 10 years experience in a financial operations, product or service development/project planning/management role

Soft Skills:

• Adaptability and responsiveness to change
• Strong communication skills (both written and oral)
• Team player, willing to work in multicultural environment
• Ability to influence, work effectively across all levels and transversally; challenger, curious and a positive mindset
• Capacity to innovate, think out of the box and connect the dots: challenge the status quo, and think out of the box for alternative/most efficient solutions
• Customer oriented: making customers and their needs a primary focus
• Agile experience is an asset
• Take accountability for delivering results

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