Business Support Assistant

University of Central Lancashire

Are you an enthusiastic, highly motivated individual with excellent administrative and organisational skills? Can you make a positive contribution to our team?

We are looking for highly motivated and enthusiastic Business Support Assistants to provide assistance in the smooth running of business operations across Schools. This post will appeal to anyone who is looking for a varied and interesting role. You will have experience of administrative functions, gained by working in a secretarial or administrative role. A range of GCSEs including English Language and Maths at Grade C or above, or appropriate equivalent experiential learning is essential, as is a word processing/typing/IT qualification or demonstrable equivalent experiential learning.

Strong communication and interpersonal skills and the ability to work to a high level of accuracy together with drive, enthusiasm and a proactive approach are essential requirements for the role. You should also have excellent organisational skills and the ability to manage your own workload. Experience of Microsoft Office or equivalent IT Software is essential.


Student Administration manage the University’s student records system and related processes, which underpin the student journey from application to graduation, and provide advice to colleagues across the University on student lifecycle processes and the systems that support them.

The role also involves providing support to applicants, students and staff who require assistance in understanding, updating or validating the data within the student record and wider student systems portfolio. You will also deal with a wide range of students and staff, supporting assessment activity on programmes ranging from foundation years to postgraduate degrees, and will undertake a variety of different of duties. Working closely with the academic departments, you will be responsible for delivering an excellent student experience.

You will benefit from 42 days annual leave including bank holidays and discretionary days. You will also have access to other staff benefits such flexible working, sustainable & Active Travel Scheme, our Sir Tom Finney Sports Centre and our on-site Pre-School Centre.

UCLan is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our website at Safeguarding – UCLan

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, UCLan will only ask an applicant to make an application for a DBS check if they are legally entitled to.

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