Call Center Customer Service Rep
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Top Job
Located in Bellingham, MA
Salary: $20/hr
We are seeking Call Center Sales Representatives for our client’s expanding Construction business in Bellingham, MA.
Schedule: 8am – 5pm (M-F)
Pay Rate: $20/hr
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up on customer inquiries or sales leads
- Utilize upselling techniques to maximize sales opportunities
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of product knowledge to effectively address customer inquiries
- Communicate effectively in both English and Spanish, both written and verbal
- Demonstrate excellent phone etiquette and interpersonal skills
Skills:
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in data entry with a high level of accuracy
- Experience in outbound calling and upselling is preferred
- Ability to analyze customer needs and provide appropriate solutions
- Sales & Construction industry experience is a plus
- Bilingual in English and Spanish is highly desired
- Excellent communication skills, both written and verbal
- Demonstrated phone etiquette and the ability to build rapport with customers
Our ideal candidate will have:
- sales experience
- construction experience
- customer service experience
- call center experience
- Pre-Screening questions must be answered for further consideration****
#NMA2982
Express Office: Norwood
129 Morgan Drive
Suite 102
Norwood, MA 02062
Email us
Apply Now
Call Center Customer Service Rep
Share
Top Job
Located in Bellingham, MA
Salary: $20/hr
We are seeking Call Center Sales Representatives for our client’s expanding Construction business in Bellingham, MA.
Schedule: 8am – 5pm (M-F)
Pay Rate: $20/hr
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Handle and resolve customer complaints or issues with patience and empathy
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up on customer inquiries or sales leads
- Utilize upselling techniques to maximize sales opportunities
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of product knowledge to effectively address customer inquiries
- Communicate effectively in both English and Spanish, both written and verbal
- Demonstrate excellent phone etiquette and interpersonal skills
Skills:
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in data entry with a high level of accuracy
- Experience in outbound calling and upselling is preferred
- Ability to analyze customer needs and provide appropriate solutions
- Sales & Construction industry experience is a plus
- Bilingual in English and Spanish is highly desired
- Excellent communication skills, both written and verbal
Demonstrated phone etiquette and the ability to build rapport with customers
Our ideal candidate will have:
- sales experience
- construction experience
- customer service experience
- call center experience
- Pre-Screening questions must be answered for further consideration****
#NMA2982
Express Office: Norwood
129 Morgan Drive
Suite 102
Norwood, MA 02062
Email us
Apply Now
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