Call Center Customer Service Sales Rep

Call Center Customer Service Sales Rep

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Top Job

Located in Bellingham, MA

Salary: $20/hr

We are seeking Call Center Sales Representatives for our client’s expanding Construction business in Bellingham, MA.

Schedule: 8am – 5pm (M-F)

Pay Rate: $20/hr

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Assist customers with product information, pricing, and order processing
  • Handle and resolve customer complaints or issues with patience and empathy
  • Perform data entry tasks accurately and efficiently
  • Make outbound calls to follow up on customer inquiries or sales leads
  • Utilize upselling techniques to maximize sales opportunities
  • Analyze customer needs and recommend appropriate products or services
  • Maintain a high level of product knowledge to effectively address customer inquiries
  • Communicate effectively in both English and Spanish, both written and verbal
  • Demonstrate excellent phone etiquette and interpersonal skills

Skills:

  • Strong customer service skills with the ability to handle difficult situations professionally
  • Proficient in data entry with a high level of accuracy
  • Experience in outbound calling and upselling is preferred
  • Ability to analyze customer needs and provide appropriate solutions
  • Sales & Construction industry experience is a plus
  • Bilingual in English and Spanish is highly desired
  • Excellent communication skills, both written and verbal
  • Demonstrated phone etiquette and the ability to build rapport with customers

Our ideal candidate will have:

  • sales experience
  • construction experience
  • customer service experience
  • call center experience
  • Pre-Screening questions must be answered for further consideration****

#NMA2982

#NMA2982_QQ_CCSR

Express Office: Norwood

85 Astor Avenue

Suite 4

Norwood, MA 02062

Email us

Apply Now

Call Center Customer Service Sales Rep

Share

Top Job

Located in Bellingham, MA

Salary: $20/hr

We are seeking Call Center Sales Representatives for our client’s expanding Construction business in Bellingham, MA.

Schedule: 8am – 5pm (M-F)

Pay Rate: $20/hr

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Assist customers with product information, pricing, and order processing
  • Handle and resolve customer complaints or issues with patience and empathy
  • Perform data entry tasks accurately and efficiently
  • Make outbound calls to follow up on customer inquiries or sales leads
  • Utilize upselling techniques to maximize sales opportunities
  • Analyze customer needs and recommend appropriate products or services
  • Maintain a high level of product knowledge to effectively address customer inquiries
  • Communicate effectively in both English and Spanish, both written and verbal
  • Demonstrate excellent phone etiquette and interpersonal skills

Skills:

  • Strong customer service skills with the ability to handle difficult situations professionally
  • Proficient in data entry with a high level of accuracy
  • Experience in outbound calling and upselling is preferred
  • Ability to analyze customer needs and provide appropriate solutions
  • Sales & Construction industry experience is a plus
  • Bilingual in English and Spanish is highly desired
  • Excellent communication skills, both written and verbal

Demonstrated phone etiquette and the ability to build rapport with customers

Our ideal candidate will have:

  • sales experience
  • construction experience
  • customer service experience
  • call center experience
  • Pre-Screening questions must be answered for further consideration****

#NMA2982

#NMA2982_QQ_CCSR

Express Office: Norwood

85 Astor Avenue

Suite 4

Norwood, MA 02062

Email us

Apply Now

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