Call Center Inbound

Call Center Inbound

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Located in Grand Rapids, MN

Salary: $15.00/hour

In-Person Call Center Representative (Inbound Calls)

Express Employment in Grand Rapids, MN is seeking friendly, professional, and dependable individuals to join our client’s team for an in-person call center role. As a Call Center Representative, you will handle inbound customer inquiries, provide outstanding service, and resolve issues efficiently. This is an in-person role where you will work collaboratively with your team in a fast-paced and supportive office environment, handling up to 160 calls per day. Monday – Friday, 8:00am – 5:00pm, starting at $15/hour.

Key Responsibilities:

  • Answer incoming customer calls promptly and professionally.
  • Assist customers with inquiries, troubleshooting, and account information.
  • Provide accurate information about products and services.
  • Maintain a positive and empathetic attitude toward customers at all times.
  • Document call details and update customer accounts in the system.

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service or call center experience is a plus but not required.
  • Strong communication skills and a clear, professional phone demeanor.
  • Ability to remain calm and professional under pressure.
  • Proficient in basic computer skills and comfortable navigating multiple systems.
  • Team-oriented with a strong work ethic and reliability.

Apply online or at our office:

Take the first step toward your success. Apply with Express today!

https://www.expresspros.com/us-minnesota-brainerd-grand-rapids

Download the ExpressJobs App! Search for other great job openings in your area, build your profile, show off your skills, and apply, all from your mobile device.

Our location:

102 Third St. NE, Suite 100

Grand Rapids, MN 55744

Need more information about this job?

Contact us at (218)326-9461.

One of our top priorities is supporting a healthy work environment and being easy to do business with. That is why we offer an online application process as well as a phone interview process. Express Employment Professionals can help find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support.

#GrandRapidsMN3371

Express Office: Brainerd/Grand Rapids

102 Northeast 3rd Street

Suite 100

Grand Rapids, MN 55744

Email us

Apply Now

Call Center Inbound

Share

Located in Grand Rapids, MN

Salary: $15.00/hour

In-Person Call Center Representative (Inbound Calls)

Express Employment in Grand Rapids, MN is seeking friendly, professional, and dependable individuals to join our client’s team for an in-person call center role. As a Call Center Representative, you will handle inbound customer inquiries, provide outstanding service, and resolve issues efficiently. This is an in-person role where you will work collaboratively with your team in a fast-paced and supportive office environment, handling up to 160 calls per day. Monday – Friday, 8:00am – 5:00pm, starting at $15/hour.

Key Responsibilities:

  • Answer incoming customer calls promptly and professionally.
  • Assist customers with inquiries, troubleshooting, and account information.
  • Provide accurate information about products and services.
  • Maintain a positive and empathetic attitude toward customers at all times.
  • Document call details and update customer accounts in the system.

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service or call center experience is a plus but not required.
  • Strong communication skills and a clear, professional phone demeanor.
  • Ability to remain calm and professional under pressure.
  • Proficient in basic computer skills and comfortable navigating multiple systems.
  • Team-oriented with a strong work ethic and reliability.

Apply online or at our office:

Take the first step toward your success. Apply with Express today!

https://www.expresspros.com/us-minnesota-brainerd-grand-rapids

Download the ExpressJobs App! Search for other great job openings in your area, build your profile, show off your skills, and apply, all from your mobile device.

Our location:

102 Third St. NE, Suite 100

Grand Rapids, MN 55744

Need more information about this job?

Contact us at (218)326-9461.

One of our top priorities is supporting a healthy work environment and being easy to do business with. That is why we offer an online application process as well as a phone interview process. Express Employment Professionals can help find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support.

#GrandRapidsMN3371

Express Office: Brainerd/Grand Rapids

102 Northeast 3rd Street

Suite 100

Grand Rapids, MN 55744

Email us

Apply Now

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