Position: Call Center Optimization Specialist
About Us: Premier Disability Services, LLC® is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.
About the Role
Call Center Optimization Specialist is responsible for real time monitoring of the call center agent adherence to schedules and call queues to ensure service levels are met and agents are adhering to their schedules.
Responsibilities:
Qualifications:
About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company’s award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands’ powerful, proprietary operating platform provides the flexibility and scalability to fuel the company’s continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly-owned affiliates are an equal-opportunity employer.
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