Call Center Rep

Join us in shaping futures and making meaningful connections every day! Lincoln Tech is seeking a driven National Call Center Representative to be the first point of contact for potential candidates. Your role will involve managing incoming inquiries and guiding interested individuals to the relevant campus Admissions team. Whether it’s responding to live chats on the Lincoln website or initiating lead contact, your goal is to connect with prospects and seamlessly transition them to campus or schedule appointments.

Requirements of a Call Center Representative

• High school diploma or GED
• Demonstrated skill set in customer service
• Call Center experience
• Ability to type at least 35 wpm
• Strong communication skills

Responsibilities of a Call Center Representative

• Make calls to follow up with interested inquiries
• Engage visitors to the Lincoln Tech website
• Transfer candidates to the appropriate campus Admissions teams
• Set student appointments when there are no Admissions staff available
• Report to Call Center Director

Full-Time Benefits

• Medical, Dental, Vision
• Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Growth Opportunities

About Us

For over 75 years Lincoln Tech has been one of the nation’s leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts.

Lincoln Tech is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Email: careers@lincolntech.edu
• Website: www.lincolntech.edu/careers

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