Call Center Representative

Call Center Representative

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Located in Chatsworth, CA

Salary: $22 to $24hr DOE

Call Center Representative

Chatsworth, CA

Full time – Direct hire

Monday thru Friday – 8:30am to 5:30pm

$22 to $24hr depending on experience.

A privately help benefit administration company providing high-quality, cost-effective programs uniquely designed to meet specific needs for plan sponsors and participants, is seeking a Call Center Representative to join their team in Chatsworth.

Summary: Seeking a Call Center Representative to join our fast-paced, customer-focused team. This is a great opportunity for someone with recent high-volume call center experience and strong customer service skills. A California Life and Health Insurance license is required or must be obtained upon hire (we provide licensing support to the right candidate).

Responsibilities:

• Answer a high volume of inbound calls from individuals inquiring about established dental/vision/life/disability insurance plans.
• Assist callers with accurate, friendly, and efficient service.
• Make outbound follow-up calls as needed.
• Document all calls and maintain up-to-date client records.
• Process documents, respond to emails in accordance with company procedures.
• Collaborate with team members in a supportive, fast-paced environment.

Qualifications:

• 1+ years of RECENT experience (within the last 2 years) in a high-volume call center environment.
• Knowledge of dental/vision/life/disability insurance is a plus.
• Ability to verbally make and receive numerous telephone calls per day to address benefit issues with callers.
• California Life & Health Insurance license is preferred – or willingness to obtain quickly with our support.
• Fluent English; Spanish bilingual is a strong plus.
• High school diploma or equivalent required.
• Excellent verbal communication and active listening skills.
• Strong attention to detail and ability to multitask.
• Proficient with Microsoft Office and able to learn new systems.

Benefits include:

• Medical, dental, vision, life and disability insurance.
• Flexible Spending Account.
• 401(k) with matching.
• Flexible Spending Account.
• Paid time off.

Express Office: West Hills

6700 Fallbrook Avenue

Suite 220

West Hills, CA 91307

Email us

Apply Now

Call Center Representative

Share

Located in Chatsworth, CA

Salary: $22 to $24hr DOE

Call Center Representative

Chatsworth, CA

Full time – Direct hire

Monday thru Friday – 8:30am to 5:30pm

$22 to $24hr depending on experience.

A privately help benefit administration company providing high-quality, cost-effective programs uniquely designed to meet specific needs for plan sponsors and participants, is seeking a Call Center Representative to join their team in Chatsworth.

Summary: Seeking a Call Center Representative to join our fast-paced, customer-focused team. This is a great opportunity for someone with recent high-volume call center experience and strong customer service skills. A California Life and Health Insurance license is required or must be obtained upon hire (we provide licensing support to the right candidate).

Responsibilities:

• Answer a high volume of inbound calls from individuals inquiring about established dental/vision/life/disability insurance plans.
• Assist callers with accurate, friendly, and efficient service.
• Make outbound follow-up calls as needed.
• Document all calls and maintain up-to-date client records.
• Process documents, respond to emails in accordance with company procedures.
• Collaborate with team members in a supportive, fast-paced environment.

Qualifications:

• 1+ years of RECENT experience (within the last 2 years) in a high-volume call center environment.
• Knowledge of dental/vision/life/disability insurance is a plus.
• Ability to verbally make and receive numerous telephone calls per day to address benefit issues with callers.
• California Life & Health Insurance license is preferred – or willingness to obtain quickly with our support.
• Fluent English; Spanish bilingual is a strong plus.
• High school diploma or equivalent required.
• Excellent verbal communication and active listening skills.
• Strong attention to detail and ability to multitask.
• Proficient with Microsoft Office and able to learn new systems.

Benefits include:

• Medical, dental, vision, life and disability insurance.
• Flexible Spending Account.
• 401(k) with matching.
• Flexible Spending Account.
• Paid time off.

Express Office: West Hills

6700 Fallbrook Avenue

Suite 220

West Hills, CA 91307

Email us

Apply Now

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