Express Services
Call Center Representative
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Top Job
Located in Plymouth, MN
Salary: $18/hr
New Opportunity!
We have partnered with a growing company in the WEST metro! The Call Center Representative will be fielding inbound and outbound marketing calls and setting sales appointments in a call center environment.
Schedule: Morning Shift: 9:00am – 6:00pm; Monday – Thursday then Friday 9:00am – 4:00pm OR Saturday 9:00am – 2:00pm (alternate every other week)
Duties
- Field inbound and outbound marketing calls to generate sales leads.
- Set high quality appointments for outside sales team.
- Continually acquire product knowledge to improve effectiveness in setting quality appointments.
- Position is focused on setting appointments for sales lead.
- Maintain confidentiality of sensitive information in accordance with company policies.
- Collaborate with team members to improve service delivery and operational efficiency.
Qualifications
- Prior call center or customer service experience is plus
- Ability to communicate effectively via verbal and written
- Strong phone etiquette and communication skills in English; proficiency in additional languages is a plus.
- Proficient in computerized systems for data entry and record management.
- Excellent analytical skills to assess customer needs and provide appropriate responses.
- A commitment to delivering outstanding customer service with a friendly demeanor.
CALL/TEXT Express Employment Professionals – Plymouth, MN TODAY @ 763-746-3300
Express Office: Plymouth
3021 Harbor Lane North
Suite 209
Plymouth, MN 55447
Email us
Apply Now
Call Center Representative
Share
Top Job
Located in Plymouth, MN
Salary: $18/hr
New Opportunity!
We have partnered with a growing company in the WEST metro! The Call Center Representative will be fielding inbound and outbound marketing calls and setting sales appointments in a call center environment.
Schedule: Morning Shift: 9:00am – 6:00pm; Monday – Thursday then Friday 9:00am – 4:00pm OR Saturday 9:00am – 2:00pm (alternate every other week)
Duties
- Field inbound and outbound marketing calls to generate sales leads.
- Set high quality appointments for outside sales team.
- Continually acquire product knowledge to improve effectiveness in setting quality appointments.
- Position is focused on setting appointments for sales lead.
- Maintain confidentiality of sensitive information in accordance with company policies.
- Collaborate with team members to improve service delivery and operational efficiency.
Qualifications
- Prior call center or customer service experience is plus
- Ability to communicate effectively via verbal and written
- Strong phone etiquette and communication skills in English; proficiency in additional languages is a plus.
- Proficient in computerized systems for data entry and record management.
- Excellent analytical skills to assess customer needs and provide appropriate responses.
- A commitment to delivering outstanding customer service with a friendly demeanor.
CALL/TEXT Express Employment Professionals – Plymouth, MN TODAY @ 763-746-3300
Express Office: Plymouth
3021 Harbor Lane North
Suite 209
Plymouth, MN 55447
Email us
Apply Now
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