Call Center Representative

Dealership:

L0373 Keyes Lexus

Keyes Service Center of Van Nuys – Now Hiring for Call Center Representatives! 

• Located at Keyes Lexus Van Nuys**

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities? Lithia & Driveway is amongst the fastest growing companies in the Fortune 150 with more than 340+ locations in the United States and Canada. If you’re ready to ignite your career, we have an opportunity for you in our Service BDC department.

Here’s what we offer:

• Base hourly rate+ performance bonuses + weekly/monthly spiffs- hourly rates will be discussed during the interview with the manager and dependent on candidate experience.
• Schedule: Full-Time- 730am – 430pm or 830am – 530pm shifts.
• We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
• The opportunity to work with passionate and successful team members in an exciting and fun atmosphere

Requirements:

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach. Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

• Previous call center and/or customer service experience preferred
• Strong customer service skills
• Excellent verbal and written communication skills
• Proven ability to provide clients with a first call resolution
• Ability to develop strong client relationships and adjust as needed for each customer
• Bilingual English/Spanish – A PLUS

Apply Today!

The California pay range for this position is $17.28 – $22.00 plus bonus.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. And a variety of other benefits. 

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver’s license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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