Call Center Representative

Call Center Representative

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Top Job

Located in Anaheim, CA

Salary: $20 – $25 / hour

Call Center Representative

Pay Range: $20 – $25 / Hour

Schedule: 8:00 am – 5:00 pm M-F

Location: Anaheim

Duties and Responsibilities:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
• Process customer orders accurately and efficiently

Requirements, Experience & Education:

• Basic understanding of Microsoft Office Suite
• Ability to resolve challenges professionally and clearly
• Six months or more experience in retail or customer service setting
• Type 30+ words per minute

Apply Now!

• Send your resume to Jobs.AnaheimCANorth@expresspros.com
• Call or Text my direct line @ (714) 399-0951
• Create an account @: https://www.expresspros.com/nanaheimca/job-openings.aspx and submit to North Anaheim, CA location

Eligible associates can receive the following benefits:

• 401(k) Retirement Savings Plan
• Scholarship Program
• Training

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. Our Staff is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!

Express Office: Anaheim (North)

3810 East La Palma Avenue

Suite A

Anaheim, CA 92807

Email us

Apply Now

Call Center Representative

Share

Top Job

Located in Anaheim, CA

Salary: $20 – $25 / hour

Call Center Representative

Pay Range: $20 – $25 / Hour

Schedule: 8:00 am – 5:00 pm M-F

Location: Anaheim

Duties and Responsibilities:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Call clients and customers to inform them about the company’s new products, services and policies
• Guide callers through troubleshooting, navigating the company site or using the products or services
• Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
• Collaborate with other call center professionals to improve customer service
• Help to train new employees and inform them about the company’s customer management policies
• Process customer orders accurately and efficiently

Requirements, Experience & Education:

• Basic understanding of Microsoft Office Suite
• Ability to resolve challenges professionally and clearly
• Six months or more experience in retail or customer service setting
• Type 30+ words per minute

Apply Now!

• Send your resume to Jobs.AnaheimCANorth@expresspros.com
• Call or Text my direct line @ (714) 399-0951
• Create an account @: https://www.expresspros.com/nanaheimca/job-openings.aspx and submit to North Anaheim, CA location

Eligible associates can receive the following benefits:

• 401(k) Retirement Savings Plan
• Scholarship Program
• Training

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. Our Staff is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!

Express Office: Anaheim (North)

3810 East La Palma Avenue

Suite A

Anaheim, CA 92807

Email us

Apply Now

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