Call Center Specialist

Call Center Specialist

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Located in Fort Wayne, IN

Express Employment Professionals is seeking a Call Center Specialist to join a growing company in the Fort Wayne area. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and delivers excellent customer service with every call.

What you’ll do:

  • Handle inbound and outbound calls professionally and efficiently
  • Assist customers with inquiries, orders, and service requests
  • Document call details accurately in the system
  • Resolve issues and escalate as needed to ensure customer satisfaction
  • Meet performance goals while maintaining quality service standards

Requirements:

  • Previous call center or customer service experience preferred
  • Strong communication and active listening skills
  • Ability to multitask and navigate computer systems while on calls
  • Professional, positive, and team-oriented attitude
  • Must pass background check and drug screen

Why you’ll love it:

  • Competitive pay and opportunities for performance incentives
  • Supportive, fun, and professional work environment
  • Growth potential with a company that values people and service

Apply today at www.expresspros.com/fortwayneIN

Express Office: Fort Wayne

1133 South Clinton Street

Fort Wayne, IN 46802

Email us

Apply Now

Call Center Specialist

Share

Located in Fort Wayne, IN

Express Employment Professionals is seeking a Call Center Specialist to join a growing company in the Fort Wayne area. This role is perfect for someone who enjoys helping people, thrives in a fast-paced environment, and delivers excellent customer service with every call.

What you’ll do:

  • Handle inbound and outbound calls professionally and efficiently
  • Assist customers with inquiries, orders, and service requests
  • Document call details accurately in the system
  • Resolve issues and escalate as needed to ensure customer satisfaction
  • Meet performance goals while maintaining quality service standards

Requirements:

  • Previous call center or customer service experience preferred
  • Strong communication and active listening skills
  • Ability to multitask and navigate computer systems while on calls
  • Professional, positive, and team-oriented attitude
  • Must pass background check and drug screen

Why you’ll love it:

  • Competitive pay and opportunities for performance incentives
  • Supportive, fun, and professional work environment
  • Growth potential with a company that values people and service

Apply today at www.expresspros.com/fortwayneIN

Express Office: Fort Wayne

1133 South Clinton Street

Fort Wayne, IN 46802

Email us

Apply Now

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