Call Center Supervisor (Calgary South)
Trail Appliances
Why Trail?At Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Looking for a career and not just a job? Apply today!The PerksTrail Appliances values their employees and provides a comprehensive and competitive total rewards package including:
Join Our Team as a Call Center Supervisor!Are you ready to take the next big step in your career? Whether you’ve been leading a small team and are eager for more responsibility, or you’re transitioning from a larger, dispersed team to a more focused, intimate group, we have an exciting opportunity for you!The RoleAs a Call Center Supervisor, you will play a pivotal role in building on the strong foundation established by our current management. This newly upgraded role reflects our commitment to continuous improvement and excellence. You’ll have the opportunity to lead and mentor a dedicated team, guiding them as they embrace new technologies and processes to enhance their performance and customer satisfaction.Why This Role is Special:
What you will be doing1. Customer Satisfaction Management
2.Staffing and Supervision
3. Performance Oversight
To be successful in this role you must have
Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. We continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader!
$50000 – 55000 per year
Calgary, AB
Sun, 04 Aug 2024 22:34:21 GMT
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