Centre Manager – Residential Outdoor Education Centre

Are you a customer focussed, people manager with experience of leading teams to achieve
great things?

• Permanent full-time contract
• Your new place of work is in a beautiful location, be surrounded by nature on your
  lunchbreak.
• Starting salary circa £38,618 per annum
• Excellent benefits – including 28 days annual leave + bank holidays, life assurance and a
  health cash plan, see the full list below.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor
education courses for all ages. We aim to create outstanding opportunities for everyone to
learn about nature.

We value each of our team members and understand that every role is vital to deliver our
mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our Centre Manager you will have a key operational and leadership role within our charity.
You’ll work closely with the Head of Education and Operations to ensure the effective running
of your centre, making sure that all activities are in line with the Field Studies Council
vision and strategy.

You will have overall responsibility for the day-to-day operations, management and performance
of your busy residential learning location. This will involve budgeting and ensuring effective
systems are in place to meet customers’ expectations. As well as working with our Sales and
Business Development teams to actively retain and develop new business opportunities.

You will be able to successfully lead and manage your team, providing clear direction,
motivation, support, and feedback. As well as play an active role in recruiting, inducting, and
developing each team member ensuring that they are performing to their highest potential with a
strong focus on delivering excellent customer service.

Please refer to the vacancy pack for further information on the full responsibilities of this
position.

Where you’ll be based

Located next to Box Hill in Surrey, the Field Studies Council Juniper Hall centre has beautiful
scenery and countryside surroundings yet is very easy to reach by car or public transport.

Juniper Hall has two accommodation blocks and can accommodate a maximum of 130 guests.

We are fortunate that our learning location has a variety of outdoor field sites in close
proximity. This allows our visitors to study numerous subject matters including, grassland and
woodland studies, urban and rural regeneration studies, fluvial studies, freshwater ecology,
and coastal management.

Who we’re looking for

You will have developed strong business management skills from your previous work experience
and be confident to deliver the day-to-day operational functions of a busy learning
environment.

Previous experience working in a similar centre environment within the leisure, hospitality or
education sectors is advantageous.

In addition, you will have:

• Ability to communicate effectively to a diverse range of audiences.
• A proactive approach to personal development. You will be motivated to learn new skills and
  seek new challenges, as well as be able to inspire others to do the same.
• Demonstrable time management and prioritisation skills.
• Commitment to learning in the outdoor environment.

Sound like the role for you? Come and be part of the team! We look forward to
your application.

* Your benefits whilst working with us will include:

• Financial – We offer competitive salaries, sick pay, pension schemes, life
  assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra
  loyalty days dependent on length of service.
• Health and Wellbeing – Eligible employees are automatically provided with
  a Health Cash Plan which you can use to help pay for routine health appointments as well as
  give you the ability to seek second opinions from top doctors! We also provide our team
  members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward
  programme which gives you discounts on your favourite brands and opportunities to earn cash
  back on everyday purchases!
• Additional benefits – We endeavour to offer flexible working options where
  roles permit and are committed to providing our employees with appropriate quality learning
  and development opportunities.

If you have any queries regarding this vacancy, please contact Nick Lapthorn on [email protected] for
information or to arrange a call.

The closing date for receipt of your completed application is noon on 24 July
2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications.
Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Juniper Hall on 14 August 2024.

Shortlisted applicants will be contacted by email.