Chief of Operations (P-5), FT, PG Programme Operations Hub (POH), New York HQ # 00017268

UNICEF works in a few of the world’s hardest locations, to succeed in the world’s most deprived kids. To avoid wasting their lives. To defend their rights. To assist them fulfill their potential.

Throughout 190 nations and territories, we work for each baby, all over the place, every single day, to construct a greater world for everybody.

And we by no means quit.

Underneath the steering and direct supervision of the Director of the Programme Group, the Chief of Operations (CoO) shall be accountable for main the operations features, facilitate change administration, present threat knowledgeable, solution-focused evaluation, recommendation and providers, and contribute to programme and administration choices for delivering outcomes for youngsters in Programme Group. The Program Group has a complete workforce of 394 Workers and 180 Consultants as of September 2023.

The Chief of Operations (CoO) place is supported by a crew of common providers {and professional} employees members and consultants below the Programme Operations Hub (POH) which carries out the implementation of non-transactional work-related Operations coverage, steering, budgeting, administration, human assets and finance of the Division.

For each baby, worth for cash…..

This place advises the Senior Administration of the division it serves on all facets of Operations (Finance/Finances, Contracting, Human Sources, Partnerships, Administration, Techniques). The CoO is chargeable for strategic monetary and human assets administration, environment friendly procurement of providers, attaining consistency with UN/UNICEF guidelines and rules. The CoO ensures constant high quality providers supply to the division it serves. The incumbent recommends inside insurance policies, units inside procedures and strategies to maximise the Division’s efficiency in operations. The CoO leads and guides the POH Crew and fosters collaboration inside the planning focal factors in all sections in line with guidelines and a client-oriented strategy. The CoO maintains a strong and environment friendly community with DFAM, DHR, SD, ITSS, ADM Companies to optimize using organizational assets and successfully organizes them complying with agreed enterprise continuity requirements/SLAs.

The Chief of Operations shall be entrusted with the next 5 pillars, the core focus of all operations features: Valuing Folks, Valuing Cash, Valuing Danger Administration, Valuing Techniques and Buildings, Valuing Companions.

How will you make a distinction?

Efficient administration of finance, human useful resource and administration

• Manages and ensures the efficient, equitable and environment friendly operations of the workplace’s finance, human assets and administrative programs to assist and facilitate the attainment of programmatic objectives and goals by assembly altering operational necessities.
• Ensures efficient operations that promote gender sensitivity in PG and gender parity. 
• Advises administration and assists in establishing new divisional items.
• Manages enterprise processes mapping and ensures efficient implementation of organizational guidelines, regulation and  Procedures in Finance, Human Sources, Companies Procurement, Partnerships and Outcomes budgeting .
• Always screens and analyses the working surroundings, shortly readjusts operations, seeks recommendation on authorized points and successfully manages dangers and ensures enterprise continuity;

Coverage interpretation and utility

• As technical skilled and senior supervisor, supplies correct interpretation of  organizational insurance policies and procedures within the administration of finance and administrative features via the availability of technical management and operational steering to the divisions s/he serves.
• Contributes to international and regional strategic planning and coverage adjustments/formulation on operational issues as obligatory;
• Gives technical enter to contribute to the institution of operational tips in shut coordination with the pinnacle of workplace, DHR, SD, ICTD and DFAM. 
• Implements the efficient communication, coaching, roll-out, monitoring and analysis of recent operational initiatives, tips and procedures, together with facets required to attain UNICEF’s goals for gender parity.

Fiduciary integrity/accountability for funds and property

• Safeguards the monetary assets entrusted to the workplace by advising on and/or managing monetary property, monetary planning and money administration actions and by recommending enhancements to the monetary and administrative administration programs and procedures.
• Advises and/or manages monetary property, monetary planning and money administration actions by recommending enhancements to the monetary and administrative administration programs and procedures. 
• Accountable for fiduciary integrity/accountability for funds and property taking resolution on all operational and monetary transactions, disbursement of funds, and administrative preparations.
• Routinely screens monetary exception stories for uncommon actions, transactions, and investigates anomalies or uncommon transactions and takes related preventive or corrective motion.
• Ensures environment friendly, cost-effective and clear utilization of assets via data and expertise switch amongst sections/divisions.
• Negotiates price efficient contractual preparations with service suppliers in addition to with inside and exterior companions as required.
• Authorizes transactions in VISION based on delegated ceilings and as per outlined guidelines, rules and procedures.

Management in strategic planning and coverage formulation within the areas of operations

• Performs a management function in strategic planning and decision-making inside the UNICEF Operations. 
• Takes initiative in growth of improved administration programs.  Gives sound skilled enter and oversight to the event, reform and alter of economic, human useful resource and administrative insurance policies, programs and procedures that safe the best customary of effectivity and competence in employees.
• Participates in international strategic planning and coverage adjustments, together with formulation on operational issues; supplies authoritative recommendation from technical, operational and administrative views to contribute to the advance and institution of operational tips, together with those who strengthen gender coverage in programming and employees gender parity. 
• Participates in efficient administration course of by offering technical recommendation and assist to company committees (together with PBR, Partnerships Evaluate Committee, Administration Groups, JCC, CRC, and so on.).

Workplace Companies

• Ensures the availability of workplace providers together with house administration, IT gear, software program, communications and safety to reinforce employees security, productiveness following good practices and facilitating work/life stability goals and trendy workplace requirements.
• Facilitates a clean transition from the Programme (POH) to CSC of the transactions portfolio for PG, guaranteeing an efficient session with related stakeholders, creating a coherent implementation plan primarily based on resolution(s) permitted by the senior administration, and clearly mapping the roles and obligations of events concerned.
• Displays the transition plan, addresses bottleneck, supplies updates to administration and assures that PG as a division continues to be geared up to satisfy its accountabilities.  
• Ensures all different operational reporting necessities are totally met for the workplace

Workplace administration Plan (OMP)

• Growth of the finance, price range and administrative parts of the OMP is well timed accomplished; participates within the assessment of workplace buildings and operations, and ensures compilation of required job descriptions, previous to price range preparation, in step with the programmatic cycle; contributes to the preparation of price range and the accompanying justification and documentation. 
• Participates within the programme technique, growth, planning and critiques conferences to establish staffing and administrative operational necessities. Throughout the framework of the OMP, coordinates and contributes in direction of human assets planning. 

Compliance and Inner Management

• Displays and manages budgetary processes. 
• Ensures all different operational reporting necessities are totally met for the workplace.
• Displays compliance with all operational programs and procedures and ensures integrity in all monetary and different administrative operations of the workplace.
• Serves because the focal individual for workplace administration indicators; in collaboration with the Deputy Director, ensures the implementation of agreed audit suggestions; advises on corrective measures to be taken and establishes related inside controls.

Workers Studying and Growth

• In shut collaboration with the HRBP and PG Studying Committee, develops coaching actions to make sure efficient operational efficiency and effectivity. 
• Participates within the growth and implementation of efficient employees studying and growth programme actions for each programme and operations employees on operational issues for capability constructing. 
• Plans and conducts operations workshops/studying programmes for organizational competency constructing, employees growth, studying and profession growth. 
• Gives teaching and counselling to the employees on efficiency enhancement/ growth.  Liaise with data establishments to discover and enter into partnership for capability growth of employees. 
• Shares finest practices in selling gender consciousness and fairness in Operations. 

To qualify as an advocate for each baby you should have…

• An Superior College Diploma (Grasp’s and above) in one of many following areas is required: Enterprise administration; Monetary administration; Accounting; Public Finance; and associated operations operate (Provide Chain, Human Sources, Info Expertise, Worldwide Enterprise, Venture administration, and so on.) or a full skilled accounting designation (CA, ACA, ACCA, CPA, CIMA, CPFA, Knowledgeable Comptable) from an internationally acknowledged institute/physique of accountancy with legitimate membership in good standing is required.
• A minimal of 10 years {of professional} expertise, on the nationwide and worldwide degree, is required, particularly in advocating and implementing strategic organizational initiatives in a number of operations administration space together with price range; monetary administration and reporting; amenities administration; administration; provide and logistics administration; info and communication expertise; human assets.
• Prior expertise within the growth sector or UN system/ worldwide NGOs can be an asset.
• Extra expertise in a number of of the next areas, can be desired:
  • Audit and investigations
  • Security and safety
  • Grant Administration
  • Enterprise Danger Administration
• Expertise in a UN system company, massive non-public or public firm, or expertise working in a creating nation and/or humanitarian/ emergency context is an asset.
• Expertise in working with company ERPs (Enterprise Useful resource Planning) and IPSAS (Worldwide Public Sector Accounting Requirements) is very fascinating.
• Expertise in Outcomes Primarily based Administration is a requirement.
• Expertise in managing profitable client-oriented work items is an asset.
• Expertise in co-creating coverage is fascinating.
• Prior expertise working with various stakeholder teams or multi-stakeholder partnership is very fascinating.
• Earlier hands-on expertise in strategic and managerial management is required.
• Fluency in English is required. Data of one other official UN language (Arabic, Chinese language, French, Russian or Spanish) or an area language is an asset.

For each Baby, you display…

UNICEF’s values of Care, Respect, Integrity, Belief, Accountability and Sustainability (CRITAS).

Please click on Here to view UNICEF’s core values and Here to view our competency framework.

UNICEF competencies required for this submit are.

• Nurtures, Leads and Manages Folks (2)
• Demonstrates Self Consciousness and Moral Consciousness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to attain impactful outcomes (2)
• Manages ambiguity and complexity (2)

UNICEF is right here to serve the world’s most deprived kids and our international workforce should mirror the range of these kids. The UNICEF family is committed to including everyone, no matter their race/ethnicity, age, incapacity, gender id, sexual orientation, faith, nationality, socio-economic background, or every other private attribute.

We provide a wide range of benefits to our staff, a variety of advantages to our employees, together with paid parental go away, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages using versatile working preparations.

For extra info on remuneration and advantages, please go to UNICEF’s Entitlements’ page.  If you need to seek out estimates for entitlements, you could use the web Salary Estimate Calculator

• Solely shortlisted candidates shall be contacted and advance to the subsequent stage of the choice course of.
• Mobility is a situation of worldwide skilled employment with UNICEF and an underlying premise of the worldwide civil service