Client Engagement Advisor

National Research Council Canada

Precedence can be given to the next designated employment fairness teams: Girls, Indigenous peoples* (First Nations, Inuit and Métis), individuals with disabilities and racialized individuals*.


* The Employment Fairness Act, which is beneath evaluation, makes use of the terminology Aboriginal peoples and visual minorities.


Metropolis: Toronto, GTA, Vancouver, Calgary and inside a Nationwide Analysis Council Workplace throughout Canada 

Organizational Unit: Industrial Analysis Help Program 

Classification: RCO 

Tenure: Varied Tenures 

Language Necessities: Varied 


Work Preparations: Because of the nature of the work and operational necessities, this place would require some bodily presence on the NRC work location recognized, within the type of a hybrid work association (a mix of working onsite and offsite). 


Word: This course of is to employees 4 positions throughout the specified areas; and to create a pool of certified candidates throughout Canada.



The NRC Benefit

Nice Minds. One Objective. Canada’s Success.


The Nationwide Analysis Council of Canada (NRC) is the Authorities of Canada’s largest analysis group supporting industrial innovation, the development of information and expertise growth. We collaborate with over 70 schools, universities and hospitals yearly, work with 800 corporations on their tasks, and supply recommendation or funding to over 8000 Small and Medium-sized Enterprises (SMEs) annually.


We convey collectively the brightest minds to ship tangible impacts on the lives of Canadians and folks all over the world. And now, we wish to accomplice with you.  Let your experience and inspirations make an affect by becoming a member of the NRC.


On the NRC, we all know that variety allows excellence in analysis and innovation. We’re dedicated to a various and consultant workforce, a secure and respectful work setting, and contributing to a extra inclusive Canadian innovation system.  We welcome all certified candidates and encourage you to finish the employment fairness self-declaration questions through the job software course of.


Please tell us of any lodging measures required that will help you to be assessed in a good and equitable method. Please notice that the data you present can be handled confidentially. 

Your Problem

Assist convey analysis to life and drive your profession ahead with the Nationwide Analysis Council of Canada (NRC), Canada’s largest analysis and expertise group.


We’re on the lookout for a Shopper Engagement Advisor to assist our Industrial Analysis Help Program’s (IRAP) Shopper Enablement group. The Shopper Engagement Advisor could be somebody who shares our core values of Integrity, Excellence, Respect and Creativity.


As a Shopper Engagement Advisor you’re an skilled skilled who’s keen about utilizing your data and community to assist information progressive Canadian corporations to develop and prosper.  You might be somebody who can see the potential in a enterprise and is pushed to search out the best sources and networks that may assist transfer them to the following stage. You understand how to construct and develop your intensive community of contacts in innovation, entrepreneurship, enterprise and authorities enterprise assist packages in your area.  


You might be recognized to your integrity, professionalism and your real curiosity.  You’ve got glorious communication expertise, are an lively listener and may synthesize data rapidly.


IRAP is a program that embraces evolution and agility.   We acknowledge the significance of working on the velocity of enterprise and are dedicated to steady enchancment. We want individuals who champion change, perceive the significance of variety and inclusion and search for methods to use their data and expertise in progressive methods to the advantage of their shoppers.  

Screening Standards

Candidates should display throughout the content material of their software that they meet the next screening standards with a purpose to be given additional consideration as candidates:


*Candidates should reply to all screening questions as indicated, failure to take action will outcomes it automated disqualification. Please notice, there isn’t a want to supply a canopy letter.


  • This place requires a college diploma in enterprise administration, finance, administration, advertising or a associated subject. 
  • A level in engineering or science may be thought of.


For data on certificates and diplomas issued overseas, please see Diploma equivalency


  • Important expertise in teaching and advising early-stage corporations.
  • In depth entrepreneurship or enterprise administration of SMEs that develop and commercialize technology-based services and products.
  • Expertise researching and decoding data and speaking successfully each in writing and verbally.
  • Important expertise constructing and managing relationships with companies and/or authorities departments or packages which assist progressive Canadian SMEs.
  • Expertise in enterprise growth; strategic progress planning; growing and commercializing progressive services or products; and/or mental property administration 


*Important: 2-7 years 

Situation of Employment

  • Reliability Standing
  • Should be capable of journey domestically, provincially and nationally.

Language Necessities



Info on language necessities and self-assessment exams

Evaluation Standards

Candidates can be assessed on the idea of the next standards:

Technical Competencies

  • In-depth data of the Canadian innovation system, Canadian enterprise dynamics, commercialization of expertise, and associated financial and strategic points.  
  • Information of Regional and native non-public and public funding packages or sources, experience and amenities, in addition to an consciousness of worldwide alternatives related to progressive SMEs.
  • Potential to handle a number of tasks concurrently.
  • Potential to assemble, analyse and disseminate aggressive technical and enterprise intelligence. 
  • Information of enterprise growth, scouting and shopper relationship administration.

Behavioural Competencies

  • Administration providers – Communication (Degree 3)
  • Administration providers – Initiative (Degree 3)
  • Administration providers – Networking (Degree 3)
  • Administration providers – Shopper focus (Degree 3)
  • Administration providers – Teamwork (Degree 3)

Competency Profile(s)

For this place, the NRC will consider candidates utilizing the next competency profile: Administration Providers


View all competency profiles


Relocation help can be decided in accordance with the NRC’s directives.


*Wage beneath evaluation


The intent of this hiring motion is to employees this place on the RCO-3 or RCO-4 stage which is a mid to senior-career stage place with a wage vary of $ 105,785 to $ 148,657.


As well as, the incumbent will obtain the Bilingualism Bonus of $800 per yr.


NRC workers take pleasure in a wide-range of aggressive advantages together with complete well being and dental plans, pension and insurance policy, trip and different go away entitlements.


  • A pre-qualified record could also be established for related positions for a one yr interval.
  • Desire can be given to Canadian Residents and Everlasting Residents of Canada. Please embrace citizenship data in your software.
  • The incumbent should adhere to secure office practices always.
  • We thank all those that apply, nonetheless solely these chosen for additional consideration can be contacted.



Please direct your questions, with the requisition quantity (20178) to:

E-mail: [email protected]

Phone : 343-575-9808

Closing Date: 3 October 2023 – 23:59 Jap Time



For extra data on profession instruments and different sources, try Profession instruments and sources


*In case you are at the moment a time period or persevering with worker at NRC, please apply by means of the SuccessFactors Careers module out of your NRC pc.

View or Apply
To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this job posting.

Job Location