Client Representative (Entry Level) in Richmond, Virginia

TEKsystems is currently hiring for an international transportation company in the Richmond, VA area. This will be a long term career opportunity to grow with a reputable company and learn supply chain/logistics.

Shift: 8am-5pm or 9am-6pm (candidate preference)

Hybrid: 2-3 days per week in office

Pay: $19/hr

Start date: within 2-3 weeks

Job Description:

• Responsible for answering incoming calls and email correspondence for the Car Carrier Import Customer Service department.

• Ability to comprehend U.S. Customs and Border Protection regulations and ensure company is compliant with the regulations.

• Review and send US Customs and Border Protection hold notifications.

• Communicate with port agents, terminals, U.S. Customs Officers and customers to coordinate release of cargo.

• Correspond with global offices to verify shipment information.

• Process changes to the manifest (CTM) and issue Arrival Notices as needed.

• Actively seek measures to improve our services, and make recommendations to the management team.

• Other duties as assigned by Manager

Qualifications:

• 4+ years of Customer Service experience or administrative experience OR Bachelor’s Degree in any field

• Must be willing to train in office and work a hybrid schedule

  About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.