Clinical Application Scientist -EU and UK

Job title:

Clinical Application Scientist -EU and UK

Company

CooperVision

Job description

Job Description:CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women’s healthcare providers, including testing and treatment options.CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women’s health care clinicians. More information can be found at www.coopersurgical.com.Responsibilities:This role involves interacting with:

• Customers, including fertility specialists (doctors, embryologists, etc.) and CooperSurgical distributors/Channel Partners.
• The CooperSurgical commercial team and internal stakeholders.

The purpose is to ensure business growth through product knowledge sharing and the implementation of the CooperSurgical fertility strategy.This role covers two EMEA regions of responsibility:

• Direct market (where CooperSurgical has its own sales team): BeNeLux, Czech Republic, and Slovakia;
• Distributor market (where CooperSurgical operates through Channel Partners) in 26 countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Georgia, Greece, Hungary, Kazakhstan, Kosovo, Kyrgyzstan, North Macedonia, Malta, Moldova, Montenegro, Poland, Republic of Cyprus, Romania, Serbia, Slovenia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan.

This region is managed by two CAS team members, who allocate specific tasks between them in coordination with the regional commercial team.Job Summary:
Organize an efficient process for customer consultancy programs, ensuring a clear understanding of the CooperSurgical Fertility portfolio and recommended protocols. Proactively assist commercial teams within the areas of responsibility in growing market share, increasing revenue, and achieving commercial targets.Responsability Work closely with CooperSurgical Channel Partners and the regional commercial team (Account Managers, Equipment Sales Managers, Regional Sales Managers) to support end-user customers (fertility specialists) and ensure high customer satisfaction.
 Develop educational and consultancy programs for fertility specialists within the regions of responsibility.
 Provide ideas and support for local marketing campaigns to drive sales of CooperSurgical equipment, consumables, and services.
 Participate in and localize the corporate strategy for integrating acquisitions and developing portfolio sales.
 Collaborate with local commercial teams to arrange workshops, seminars, and hands-on training sessions on CooperSurgical products and protocols.
 Follow up on ROI-focused product sampling and customer feedback in coordination with the commercial team.
 Conduct educational training programs and product launch workshops for direct commercial teams to ensure comprehensive knowledge of the CooperSurgical portfolio, current market share, and potential growth areas.
 Support customer communication and internal coordination regarding product complaints.
 Assist with corporate regulatory affairs projects and CooperSurgical product recalls.
 Maintain and update corporate CRM on relevant matters and utilize other corporate analytical and reporting tools.
 Participate in local conferences and exhibition activities.
 Work closely with global PECS & CAS teams to share best practices and global initiatives.
 Proactively monitor trends in the fertility industry and share insights with local commercial teams and other internal stakeholders.
 Assist the commercial team in managing the regional cost budget, focusing on maximizing ROI.
 Maintain relevant documentation and reports.
 Foster a high-engagement, results-oriented teamwork culture.
 Ensure all advice given is compliant with legislation, company policies, and best practices.
 Perform any other related duties required in connection with the Company’s business.Qualifications:Travel Requirements:
This position requires a strong field presence in the relevant countries within the region and the ability to work additional hours as necessary to achieve the required performance.Qualifications
Knowledge, Skills, and Abilities:

• Core Profile:

o Experienced clinical embryologist with a commercial drive and strong understanding
o Coaching experience in embryological techniques
o Confident speaker and networker
o Empathetic communicator
o Collaborative, positive, and engaged

• Knowledge of Good Clinical Practice, medical statistics, and clinical study design
• Up-to-date knowledge of fertility industry rules, trends, and regulations
• English as a native or second language
• Proficiency in MS Office, including Word, Excel, Teams, PowerPoint, and Outlook
• Demonstrates a can-do attitude with the ability to respond positively to change

Work Environment:

• Predominantly field working environment with some work from home and visits to the main office in Denmark, training facility in ORSI (Belgium)
• Prolonged use of laptop, display screen, mobile phone, IVF lab equipment
• Ability to work additional hours when necessary to achieve the required performance

Experience:

• Minimum of five years of experience in clinical embryology and coaching in embryological techniques
• Experience delivering public presentations, including webinars
• Experience in international companies is advantageous
• Experience working in a fast-paced environment

Education:

• BSc minimum, MSc desirable, PhD preferable
• Publications preferred

Expected salary

Location

London

Job date

Fri, 28 Mar 2025 06:25:31 GMT

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