Clinics and Reception Administrator – Health and Rehabilitation Clinics

The University of Queensland

  • College of Well being and Rehabilitation Sciences / Well being and Rehabilitation Clinics

  • Broaden your profession inside certainly one of QLD’s largest employers 

  • Be a part of a vibrant group the place your work genuinely makes an impression

  • Entry reductions throughout well being and health, journey, retail, tech + extra

  • Primarily based at our St Lucia campus

About UQ

As a part of the UQ group, you’ll have the chance to work alongside the brightest minds, who’ve joined us from everywhere in the world.

Everybody right here has a task to play. As a member of our skilled workers cohort, you can be actively concerned in working in the direction of our imaginative and prescient of a greater world. By supporting the tutorial endeavour throughout instructing, analysis, and the coed life, you’ll have the chance to contribute to actions which have an enduring impression on our group.

Be a part of a group the place excellence is on the core of our tradition, contributions are valued and a variety of advantages and rewards can be found, akin to:

  • 26 weeks paid parental depart or 14 weeks paid main caregiver depart

  • 17% superannuation contributions

  • 17.5% annual depart loading

  • Well being and wellness reductions – health passport entry, free yearly flu vaccinations, discounted medical health insurance, and entry to our Worker Help Program for employees and their fast household

  • On campus childcare choices

  • Low cost parking (from simply $5 a day)

About This Alternative 

That is an thrilling alternative for an skilled and personable Clinics and Reception Administrator to hitch the Well being and Rehabilitation Clinics workforce inside the College of Well being and Rehabilitation Sciences at one of many world’s prime ranked universities.

On this position you’ll work with colleagues to supervise a client-focused reception and supply wide-ranging administrative assist to a multi-disciplinary well being care workforce. Key to this position is the flexibility to ship distinctive customer support to a various shopper base together with kids, households, individuals with a incapacity and the aged. Additionally key, shall be your capacity to offer excessive stage operational and administrative assist within the day-to-day functioning of the clinic and its workers members. You’ll handle the scheduling of potential and present purchasers’ appointments, and the general coordination of the client-clinic relationship.

Key obligations will embody: 

  • Along side the Apply Supervisor and Clinic Managers, coordinate the scheduling of purchasers inside the College’s clinics, in keeping with academic and operational necessities.

  • Guarantee potential and present purchasers are supplied with correct data relating to the clinics’ applications and providers.

  • Course of shopper invoices and funds, keep digital and paper information and monitor shopper accounts.

  • Contribute to the objectives of the workforce by following commonplace working procedures, taking part in problem-solving, sharing workload with co-workers, assembly deadlines, and being a supportive colleague.

  • In collaboration with colleagues, evaluate and re-think administrative processes, and have interaction with new know-how and purposes to enhance effectivity and outcomes.

  • Place orders for gear and consumables as required in keeping with the College’s procurement and buying coverage.

It is a part-time (60% FTE), persevering with place commencing 15 January 2024.

At HEW stage 4, the full-time equal base wage shall be within the vary $68,735 – $72,968, plus a beneficiant tremendous allowance of as much as 17%. The entire FTE bundle shall be as much as $80,419 – $85,326 yearly. As this position is roofed by an Enterprise Settlement, additionally, you will obtain common remuneration will increase – at the very least annually.

About You  

  • Completion of a diploma stage qualification or Certificates IV with related work-related expertise, or an equal mixture of related expertise and/or schooling/coaching. 

  • Demonstrated expertise working in a customer support place with a concentrate on administrative and reception obligations in a well being care setting.

  • Extremely developed interpersonal expertise, each written and oral, for speaking with purchasers and college students, together with individuals with bodily and psychological disabilities, exhibiting applicable ranges of empathy, respect and confidentiality while offering a excessive stage of customer support.

  • Excessive-level competence in using a variety of pc purposes in a community atmosphere; expertise with observe administration software program and web-based purposes, or a capability to quickly acquire such information.

  • Demonstrated organisation, time administration, and prioritisation expertise with the flexibility to attain deadlines, while supporting the general objectives of the workforce.

  • Readiness to signify the College in knowledgeable and courteous method and in keeping with up to date requirements of a well being service in a excessive quantity/strain atmosphere. 

  • Capability to take leisure depart across the operational necessities of the College’s clinics working occasions (except pre-approved or in distinctive circumstances). 

  • Capability to work successfully and flexibly as a part of a workforce in keeping with an agreed work roster inside the clinics working hours from 7:30am – 5:00pm Monday to Friday. 

  • Expertise utilizing EFTPOS could be advantageous. 

As well as, the next obligatory necessities apply:

  • Work Rights: You should have unrestricted work rights in Australia throughout this appointment to use. Visa sponsorship isn’t obtainable for this appointment. 

  • Necessary Immunisations: It’s a situation of employment for this position that you can be required to offer proof of immunisation in opposition to sure vaccine preventable ailments.

  • Background Checks: All last candidates for this place could also be requested to consent to a legal report examine. Please be aware that folks with legal information usually are not mechanically barred from making use of for this place. Every software shall be thought-about on its deserves. 


For extra details about this chance, please contact Teresa Quinlan (Clinic Supervisor, College of Well being and Rehabilitation Sciences) by way of electronic mail at [email protected] . For software queries, please contact [email protected] stating the job reference quantity (under) within the topic line. 

Wish to Apply? 

All candidates should add the next paperwork to ensure that your software to be thought-about:

  • Cowl letter addressing the ‘About You’ part  

  • Resume 

Different Info 

At UQ we all know that our best strengths come from our numerous mixture of colleagues, that is mirrored in our ongoing dedication to creating an atmosphere centered on fairness, range and inclusion .  We be certain that we’re at all times attracting, retaining and selling colleagues who’re consultant of the range in our broader group, whether or not that be gender identificationLGBTQIA+cultural and/or linguisticAboriginal and/or Torres Strait Islander peoples , or individuals with a incapacity . Accessibility necessities and/or changes will be directed to [email protected]  

In case you are a present worker (together with informal workers and HDR students) or maintain an unpaid/affiliate appointment, please login to your workers Workday account and go to the interior careers board to use for this chance. Please do NOT apply by way of the exterior job board.

Functions shut Monday 4th December 2023 at 11.00pm AEST (Job Reference Quantity: R-32215).

Please be aware interviews shall be held throughout commonplace enterprise hours on Monday eleventh or Tuesday twelfth December.

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