Collections Agent

Job title:

Collections Agent

Firm

Momentum Monetary Providers Group

Job description

Firm Description

Momentum Monetary Providers Group, previously Cash Mart Monetary Providers, is a number one supplier of economic providers in North America. For 40 years we have been dedicated to offering monetary options that meet the evolving wants of customers and enterprise house owners. Backed by a retail community of over 400 areas, we offer entry to money and associated merchandise to assist our clients obtain their targets. We function retail areas in native communities and cities throughout Canada beneath the Cash Mart® model and in Quebec as Insta Cheques® and in United States as Cash Mart® and The Examine Cashing Retailer®.

Our extremely expert workforce places clients first in every thing we do. We serve thousands and thousands of individuals yearly with numerous and modern monetary services and products. Via this ever-evolving suite of providers, we empower clients to handle their funds and enhance their lives. Wherever clients are on their monetary journey, Momentum Monetary Providers Group gives options.

We consider in giving again to the communities the place we reside and work. With the beneficiant assist of our clients and workers, we proudly contribute over 2 hundred & fifty thousand {dollars} yearly to charities and non-profit organizations, together with utilizing our time and expertise to serve in native communities all through Canada and the USA. We’re in search of aspiring, passionate people who find themselves devoted to understanding and offering our clients with the suitable monetary options using a rising menu of services and products. We embrace variety and supply a fast-paced work atmosphere.

Job Description

GENERAL FUNCTION

The Collections Agent is a crucial member of our workforce, chargeable for participating with clients to gather funds on delinquent loans. As a Collections Agent, you’ll play an important function in reviewing buyer information, assessing days late, and negotiating preparations that profit each the enterprise and the shopper. The MFSG collections heart operates 7 days per week. Collectors will work a rotating 5 shifts per week. Weekend availability is a requirement for the function.

RESPONSIBILITIES

• Initiating and receiving calls with clients to get better funds on delinquent loans.
• Conducting complete opinions of buyer information, assessing days late, promise-to-pay historical past, and different related info to formulate efficient negotiation methods.
• Negotiating and structuring mutually helpful preparations that align with the pursuits of each the enterprise and the shopper.
• Diligently documenting all assortment actions within the designated collections system.

{Qualifications}

EDUCATION

• Excessive College diploma/GED
• Proficiency basically Home windows-based laptop functions.

EXPERIENCE

• Most well-liked background in name heart operations, collections, or gross sales.

SKILLS

• Demonstrated excellence in customer support, communication, gross sales, and negotiation expertise.
• Robust consideration to element and problem-solving expertise.
• Analytical and important pondering talents.
• Outcomes-oriented and self-motivated
• Exhausting working with glorious attendance.
• Proficient in typing whereas participating in telephone conversations with clients.
• Capacity to thrive in a fast-paced, team-oriented working atmosphere.
• Availability to work between the hours of 10:30 am and seven:00 pm EST.

Further Info

Notice to Inner Candidates: All inside candidates are required to inform present supervisor relating to curiosity in making use of for this function.

Anticipated wage

Location

Ottawa, ON

Job date

Sat, 30 Dec 2023 23:51:58 GMT

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