Collections Analyst in Pleasanton, California

Description

We are seeking an experienced Collections Analyst to manage and optimize our clients accounts receivable processes. The ideal candidate will have experience in collections within the SaaS industry and be proficient in using NetSuite software. This role is crucial for maintaining positive cash flow, minimizing overdue balances, and ensuring that our clients remain in good standing.

Key Responsibilities:

• Manage the collections process, including contacting clients regarding overdue payments and resolving payment discrepancies.

• Monitor accounts receivable aging reports and prioritize collection efforts based on risk and exposure.

• Utilize NetSuite software to track, manage, and report on collection activities and account statuses.

• Collaborate with the billing and sales teams to resolve billing issues and ensure accurate invoicing.

• Develop and maintain strong relationships with clients to facilitate timely payments and address any concerns.

• Prepare and distribute regular reports on collections performance and accounts receivable metrics.

• Assist with the implementation of best practices and process improvements in the collections function.

• Support month-end close activities related to accounts receivable and collections.

  Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field.

• 2+ years of experience in collections, preferably within the SaaS or technology industry.

• Proficiency in using NetSuite software for accounts receivable and collections management.

• Strong understanding of accounting principles and accounts receivable processes.

• Excellent communication and negotiation skills with a customer-focused approach.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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