Collections Specialist in Bethesda, Maryland

Collections Specialist

Job Description

We are seeking a dedicated and detail-oriented Collections Specialist to join our team. In this role, you will be responsible for generating, reviewing, and processing invoices accurately and in a timely manner. You will ensure compliance with company policies, contractual agreements, and regulatory requirements, while reconciling billing discrepancies and resolving customer billing issues. Additionally, you will maintain and update customer billing accounts and records, prepare and distribute billing drafts for management review, and collaborate with internal departments to resolve billing concerns.

Responsibilities

• Generate, review, and process invoices accurately and in a timely manner.

• Ensure compliance with company policies, contractual agreements, and regulatory requirements.

• Reconcile billing discrepancies and resolve customer billing issues.

• Maintain and update customer billing accounts and records.

• Prepare and distribute billing drafts for management review.

• Collaborate with internal departments, including Operations, Collections, Contracting/Budgeting, and Customer Service, to resolve billing concerns.

Essential Skills

• 2-3+ years of experience in Collections, Accounts Receivable, or Billing.

• Great communication skills (written and oral).

• Strong attention to detail and goal-oriented.

• Tech-savvy, with experience using HighRadius.

• Ability to prioritize and manage multiple responsibilities.

Additional Skills & Qualifications

• 1 – 3 years of Corporate Collections experience with similar customer portfolios preferred.

• Strong communication and interpersonal skills, both internally and externally.

• Proficiency with Microsoft Office applications including Outlook, Excel, Word, and PowerPoint.

• Strong analytical, communication, and customer service skills.

• Superior organizational and prioritization skills with the ability to balance multiple projects in a fast-paced environment.

• Knowledge of Billing, Collections, and Accounts Receivable is a plus.

• Commitment to excellent customer service.

• Excellent written and verbal communication abilities.

Work Environment

This is a full-time position, currently in office Monday through Friday. The workday is 8 hours with a 30-minute unpaid lunch, and flexible start times between 7 am to 9 am (as long as it is a set schedule every day). The office is organized in pit-style cubicles, so you must be comfortable working in an open environment with others. Free parking is available for employees at a garage next to the office, and the office is located 3 blocks from the Bethesda Metro. The company values work-life balance and flexibility, and offers opportunities for growth and exposure to upper-level leadership. They host office lunches and company events throughout the year, fostering a strong team culture.

Contact Me:

Kaitland Clawson

View my availability here:

https://www.linkedin.com/in/kaitland-clawson-552605154/

Book an appointment

Pay and Benefits

The pay range for this position is $22.00 – $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bethesda,MD.

Application Deadline

This position is anticipated to close on Mar 16, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.