Collections Specialist in Boca Raton, Florida

Description We are in search of a Collections Specialist to join our team in the service industry, stationed in Boca Raton, Florida. The role offers a short term contract employment opportunity where you will be tasked with processing credit applications, maintaining records, and addressing customer inquiries.

Responsibilities:

• Efficiently handle the processing of customer credit applications.

• Keep customer credit records up-to-date and accurate.

• Address and resolve customer inquiries promptly and professionally.

• Monitor customer accounts and take appropriate action when necessary.

• Utilize skills in commercial collections and billing to effectively manage accounts.

• Notate software usage for documentation and tracking purposes.

• Engage in Business-to-Business (B2B) interactions for product sales.

• Ensure all tasks are completed within the specified working hours.

• Assist in catching up on overdue collections.

• Work collaboratively with the team to manage high volume workloads. Requirements • Proven experience in the service industry, preferably in the field of collections

• Strong knowledge and understanding of billing collection procedures

• Proficiency in commercial collections

• Excellent negotiation and persuasion skills to deal with customers

• Ability to handle sensitive and confidential financial information

• Strong analytical skills and attention to detail

• Solid understanding of relevant legal requirements

• Ability to prioritize and manage multiple responsibilities

• Excellent communication and customer service skills

• Proficiency in using financial software and databases

• Strong problem-solving abilities and ability to think critically

• Ability to work in a fast-paced and high-pressure environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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