Communications and Digital Content Assistant

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Communications and Digital Content material Assistant

An thrilling alternative has arisen to affix the IT Communications workforce throughout the College IT division. The role-holder will present skilled administrative help to the workforce, supporting communications actions for a variety of audiences via varied channels.  

As Communications and Digital Content material Assistant, you’ll add and replace excessive volumes of on-line content material to the college intranet, web site and Viva Have interaction worker communication platform, and help the creation of content material for digital screens and printed supplies. Additionally, you will help inner communications actions throughout the College IT division, together with producing common newsletters, sustaining and creating steering and knowledge for workers, and aiding within the planning, organisation, and supply of departmental occasions.  

You should have distinctive communications and relationship-building expertise, and it is possible for you to to interpret complicated and technical data and talk it successfully to a variety of audiences. 

This function is eligible to be provided on a blended working foundation, that means that in addition to spending time engaged on campus you can too select to spend a while working from one other location, e.g. your house. Discussions round these preparations can happen after the profitable candidate has been appointed. The College is dedicated to providing this flexibility, wherever the function and enterprise want permits, supporting work-life steadiness. 

As the largest college in Wales – and a significant employer, with greater than 7,000 employees – we’re an formidable and revolutionary college situated in an exquisite and thriving capital metropolis. We are able to give you the possibility to work in a vibrant organisation, with nice advantages and alternatives for development. 

This publish is full-time and open-ended.

Wage: £26,444 – £29,605 every year (Grade 4)

Date advert posted: Monday, 11 March 2024

Time limit: Friday, 05 April 2024

Please remember that Cardiff College reserves the proper to shut this emptiness early ought to enough functions be acquired.

Cardiff College is dedicated to supporting and selling equality and variety and to creating an inclusive working setting. We consider this may be achieved via attracting, creating, and retaining a various vary of employees from many alternative backgrounds who’ve the ambition to create a College which seeks to fulfil our social, cultural and financial obligation to Cardiff, Wales, and the world.  In supporting our workers to attain a steadiness between their work and their private lives, we will even contemplate proposals for versatile working or job share preparations.

Purposes could also be submitted in Welsh, and an utility submitted in Welsh won’t be handled much less favourably than an utility submitted in English.

Job Description

Job Goal 

Present complete skilled administrative help to the IT Communications workforce. The function will help communications actions for a variety of audiences via varied channels, with a selected deal with updating and creating internet and intranet content material about IT providers. The function will even help inner communications actions throughout the College IT division.  

Duties and Tasks 

Key Duties  

• Add and replace excessive volumes of content material to the college intranet, web site and Viva Have interaction worker communication platform, with shut consideration to element 
• Produce common e-mail newsletters for workers throughout the division 
• Help within the planning, organisation and supply of departmental occasions 
• Present detailed recommendation and steering on communications and digital content material processes and procedures to inner and exterior clients, utilizing judgement and creativity to recommend essentially the most applicable plan of action the place applicable 
• Collaborate with others with a purpose to make suggestions for developments of established processes and procedures 
• Set up working relationships with key contacts to assist enhance service ranges, creating applicable communication hyperlinks with the College’s Faculties/Directorates and out of doors our bodies as required 
• Undertake quite a lot of administrative duties, together with updating and creating data for departmental employees, writing reviews, and organising and supporting communications-related conferences, to help the workforce and division 
• Collect and analyse information to tell selections, establishing primary developments and patterns in information and creating reviews as applicable 
• Instruct and information different workers throughout the College inside communications and digital content material manufacturing as required 

Normal Duties 

• Be sure that an understanding of the significance of confidentiality is utilized when enterprise all duties 
• Abide by College insurance policies on Well being and Security and Equality and Variety 
• Carry out different duties sometimes which aren’t included above, however which can be per the function 

Particular person Specification

Important Standards 

{Qualifications} and Schooling 

1.    NVQ 3/A-Ranges or equal 

Information, Expertise and Expertise 

2.    Substantial expertise of working in an administrative function, together with internet enhancing
3.    Specialist information of communications and employees engagement
4.    Means to arrange commonplace workplace techniques and procedures and make enhancements as applicable 

Buyer Service, Communication and Group Working
5.    Means to speak specialist and sophisticated data successfully and professionally to a variety of shoppers with various ranges of understanding
6.    Confirmed potential to advise and affect key stakeholders,
7.    Proof of potential to discover clients’ wants and adapt the service accordingly to make sure a top quality service is delivered. 

Planning, Evaluation and Drawback fixing
8.    Proof of potential to unravel issues utilizing initiative and creativity; establish and suggest sensible options and to resolve issues the place there are a number of potential choices accessible
9.    Proof of potential to analyse processes and procedures, and advise on enhancements
10.  Proof of potential to work unsupervised to deadlines, planning and setting priorities for personal work 

Fascinating Standards 

1.    Diploma or an equal qualification or equal work associated expertise
2.    Expertise of working in a Larger Schooling setting
3.    Fluency in Welsh, written and oral 

Job Class

Admin / Clerical, Info Know-how