Communications & Audiences Coordinator

University of Glasgow

Job Goal 

Reporting to the Communications Supervisor, this publish will help the communications and viewers growth actions of The Hunterian, together with supporting occasions, social media, press and advertising and marketing. They are going to assist to make sure inner and exterior communications are delivered successfully with constant messages aligned with The Hunterian’s strategic plan to our various audiences utilizing the total vary of media.

The publish will likely be pivotal in serving to to co-ordinate and promote engagement programmes and content material for a various vary of audiences. This publish requires somebody who is very organised, audience-focused, with wonderful communication abilities which allow them to develop profitable and sustainable partnerships and collaborations.

Foremost Duties and Tasks 

1. Assist engagement with digital and bodily communities and audiences through a spread of selling and digital communications and thru embedding inclusive follow in help of the Hunterian strategic precedence to be ‘a extra significant place for extra various audiences.

2. Monitor and enter into all Hunterian social media channels, creating content material on particular campaigns, scheduling, updating info and responding to followers.

3. The place required, help college students, placements or volunteers on the creation of social media content material.

4. Supporting the Communications Supervisor in managing filming requests, licencing and copyright and overseeing the central advertising and marketing picture useful resource.

5. Managing and updating non-public view and press lists, supervising filming and media occasions and drafting press briefings and releases. Handle the Hunterian protection ebook.

6. Writing and updating content material for the Hunterian web site and monitoring profile on exterior websites.

7. Collating viewers information and help the evaluation and reporting of information, analysis and analysis on audiences, occasions, the web site and social media to tell determination making and reporting.

8. Supporting the staff in creating and sustaining assets to be used within the venues, together with colleges, household and accessibility assets and digital instruments, working carefully with the Customer Expertise staff.

9. Accountable for co-ordinating the household provide for The Hunterian venues, together with in venue assets, occasions and communications.

10. Supporting the Viewers Expertise and Engagement staff in planning and delivering specified occasions programmes and in-gallery assets. This would possibly embody co-ordinating actions, group visits, assets, staffing and all occasion promotion and communications e.g. press releases and social media posts.

11. Supporting the creation and upkeep of digital engagement instruments together with the weblog, podcasts and customer apps as required.

12. Planning and writing newsletters for numerous audiences together with employees, the general public and college students,

13. Offering help for occasion planning together with room or catering bookings, ordering supplies, monitoring assets and updating planning instruments such because the Occasions diary / spreadsheets.

Data, {qualifications}, abilities and expertise   

Data/{Qualifications} 

Important: 

A1 Both Capacity to reveal the competencies required to undertake the duties related to the extent of publish having acquired the mandatory information and abilities in the same or function. Or: Scottish Credit score and Qualification Framework degree 7 (Superior Increased / Scottish Vocational Qualification degree 3, Increased Nationwide Certificates) or equal, and expertise of private growth in the same function.

A2 Data of social media platforms and social media content material creation.

A3 Data of occasion administration and planning processes.

A4 Understanding of related well being and security insurance policies and procedures related to the function.

A5: Data of present greatest follow in addressing racial, social and cultural equalities, variety and inclusion points inside a social, cultural or heritage setting.

Fascinating: 

B1 Direct private or lived expertise of obstacles to participation, together with with widening participation expertise, dealing with obstacles to employment, individuals residing with a incapacity, individuals from a BAME background and people who establish as LGBTQ+.

B2 Understanding of viewers growth in a cultural context.

B3 Data of copyright and licensing.

Abilities 

Important: 

C1 Wonderful interpersonal written and communication abilities with a concentrate on written communications.
C2 Wonderful workplace IT abilities, together with. databases, Excel, MS Groups and different Workplace instruments.

C3 Wonderful organisational and time-management abilities, with the flexibility to handle a spread of actions, meet deadlines and prioritise appropriately.

C4 Competent at working with information and analysing viewers statistics.
C5 Capacity to work effectively underneath strain with wonderful consideration to element.

C6 Capacity to reveal initiative, and train judgement to resolve issues independently.
C7 Capacity to work successfully as a part of a staff.

Fascinating: 

D1 Superior social media abilities, together with podcast modifying, video creation, picture modifying and copywriting.

Expertise 

Important:

E1 Expertise delivering customer-focussed programmes and actions.
E2 Expertise of occasion administration in a posh organisation, together with working with budgets, timelines and buying.

E3 Understanding of related well being and security insurance policies and procedures relative to the function.
E4 Sensible expertise of working in a buyer dealing with setting.

E5 Expertise of designing and producing visible digital content material, e.g. social media in an expert context.

E6 Expertise partaking suppliers and exterior companions.

Fascinating: 

F1 Expertise of working in cultural or heritage environments with various and under-represented communities.

F2 Expertise of T4 or comparable net content material administration system.

F3 Expertise of writing press releases and liaising with press.

F4 Expertise of working with collections in a museum setting.

F5 Supporting or supervising different employees or volunteers.

Phrases and Circumstances 

Wage will likely be Grade 5, £25,138 – £29,605 each year.

This publish is full time (35 hours p/w) and open-ended. 

As a part of Staff UofG you may be a member of a world altering, inclusive group, which values ambition, excellence, integrity and curiosity.

As a valued member of our staff, you’ll be able to anticipate:

1 A heat welcoming and fascinating organisational tradition, the place your skills are developed and nurtured, and success is widely known and shared.

2 A superb employment package deal with beneficiant phrases and situations together with 41 days of go away for full time employees, pension – pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, advantages and low cost packages.

3 A versatile strategy to working.

4 A dedication to help your well being and wellbeing https://www.gla.ac.uk/myglasgow/employees/healthwellbeing/.

We consider that we will solely attain our full potential by way of the skills of all. Equality, variety and inclusion are on the coronary heart of our values. Purposes are notably welcome from throughout our communities and specifically individuals from the Black, Asian and Minority Ethnic (BAME) group, and different protected traits who’re under-represented inside the College. Learn extra on how the College promotes and embeds all elements of equality and variety inside our group https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We promote the ideas of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and maintain bronze, silver and gold awards throughout the College.

We’re investing in our organisation, and we’ll put money into you too. Please go to our web site https://www.gla.ac.uk/discover/jobs/ for extra info.

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