Communications Manager (5246-23)

Improvement & Alumni Relations

Location:  

Highfield Campus

Wage:  

Please seek the advice of your hiring supervisor for pay fee

Closing Date:  

Tuesday 09 January 2024

Interview Date:  

To be confirmed

Reference:  

U2562623CD

Begin Date:  As quickly as attainable following profitable interview. 

Finish Date: 22/04/2024

Location: Highfield Campus

Hours: 35 hours per week

Job Goal: 

To help the event, administration, and implementation of the Alumni & Supporter Engagement programme, in accordance with the mission and values of the division, and the strategic goals of the College, growing mutually helpful relationships with our world alumni and supporter group.

Key Accountabilities/Duties: 

Alumni and supporter communications – 

To create, write, produce, handle, and ship strategic alumni and supporter communication plans and content material, in help of ODAR exercise, to incorporate main present fundraising help and alumni engagement This position has a selected give attention to digital, knowledge and design-led exercise.

To incorporate, however not restricted to:

• Taking the lead on delivering new microsites, working with an online improvement company and our Communications Officer throughout the workforce. We’ve began work on an internet site for our new Medical Innovation Fund and the non permanent Communications Supervisor will take the lead on managing this challenge. As soon as full, we are going to make a begin on updating different current fund pages with one other new microsite.
• Lead on making knowledge requests to our Improvement Providers workforce who manages the CRM, to make sure we’re reaching the fitting individuals with our communications.
• Help our Communications officer with launching new social media channels, aimed toward giving. 
• Handle a digital promoting marketing campaign to encourage ‘misplaced alumni’ to replace their particulars – LinkedIn is prone to be the channel used. We’ll work with an promoting company to ship this.
• Help the workforce with a evaluate of the communications journey for a pupil by way of commencement and turning into a current graduate.
• Help the workforce with proofreading communications items.

Extra duties

• Some other duties as allotted by the road supervisor following session with the put up holder.

Inside and exterior relationships

• Workplace of Improvement & Alumni Relations 
• Communications and Advertising
• Administration, Schools and Skilled Service workers in any respect ranges
• Scholar Providers 
• College students’ Union 
• Inside suppliers, e.g. print centre
• Exterior suppliers, e.g. freelance writers, design businesses
• Donors 
• Present college students 
• Particular person alumni and the alumni group as an entire
• Alumni branches
• Volunteers

Important Abilities: 

• Talent Stage equal to achievement of HND, Diploma, NVQ4 or fundamental skilled qualification OR related work expertise. Expertise of delivering and managing inventive multichannel and multi-audience advertising and communication plans – together with digital and print. Expertise of managing and growing digital advertising instruments similar to movies and web sites Expertise of utilizing viewers and knowledge perception to develop and ship bespoke communications/tasks/campaigns that meet particular targets, and to guage success. Expertise of working in a various, busy atmosphere.
• Extremely developed organisational and administrative abilities. Confirmed challenge administration expertise, and dealing to tight deadlines. Capacity to function independently. Capacity to plan and prioritise each personal and groups normal and non-standard work actions
• Capacity to determine and clear up issues by making use of judgement and initiative to sort out some conditions in new methods and by growing improved work strategies. 
• Efficient stakeholder administration. Capacity to develop and keep efficient working relationships with all ranges of workers throughout the College. Expertise of utilizing challenge administration abilities to plan and ship tasks over a interval of months.
• Understanding of how one can develop compelling communications messages and how one can get them to the viewers, by way of the fitting channel. Confirmed expertise of writing and enhancing excessive profile, top quality communication items. Extremely developed written and verbal communication abilities – with excessive consideration to element. Assured and concise at presenting info and skill to proofread. Creating sturdy tales to help a marketing campaign – participating audiences and eliciting a name to motion.   Capacity to make use of tact and diplomacy when speaking delicate info to a spread of audiences. Capable of elicit info to determine particular buyer wants. 
• Excessive stage of integrity when dealing with delicate info. Accuracy and a spotlight to element. Understanding of Information Safety laws. IT literate, together with competent use of Microsoft Workplace, Entry, PowerPoint, Phrase and Excel and web site applied sciences. Expertise of demonstrating the behaviours and method to work anticipated by the College’s Equality, Variety and Inclusion technique:

https://www.southampton.ac.uk/range/our-commitment/index.web page Expertise of     demonstrating an method to work as detailed within the Southampton Behaviours:

https://www.southampton.ac.uk/~belongings/doc/hr/Southamptonpercent20Behaviours.pdf

• Capacity to work versatile hours, together with evenings and weekends as essential. Willingness to journey within the UK  

Fascinating Abilities:        

• Expertise of managing social media channels. Expertise of managing fundraising communications/campaigns both in Charity, Training or Well being sectors. Expertise of working with CRM (buyer relationship administration). 
• Monetary administration and funds administration expertise, together with taking accountability for small-scale budgets, making certain operational and price effectivity. 
• Expertise of fundraising copywriting.
• Expertise of the usage of College techniques together with: Alumni database (Blackbaud CRM). Scholar document system (Banner/Discoverer). Finance system (Enterprise World) Mailing software program (Mailchimp).

Particular Necessities:

Please word that sadly we can’t settle for Certificates of Sponsorship (COS) for Informal Work on the College of Southampton. 

We consider equality, range and inclusion are elementary to creating the College of Southampton a welcoming, vibrant and profitable organisation. Having a various workforce, inclusive of individuals of all ages and beliefs, from totally different racial backgrounds, academic and social backgrounds opens up a wealth of prospects, makes us extra inventive and accelerates our impression on society. We welcome candidates that worth range of our group and are prepared to play their half in supporting the mission of inclusivity. 

Please word that functions from businesses won’t be accepted until indicated on the job.