Communications Officer

World Health Organization




In the context of the WHO Health Emergencies Incident Management System (IMS), at the country level, the incumbent will deliver a well-rounded Communication and Advocacy plan, highlighting WHO’s work on the ground and promoting achievements and results in emergency prevention, preparedness, response and recovery efforts.


  • Identify subjects of interest to develop and improve media/communication activities pertaining to the incident management efforts at the country level. Design state-of-the-art communication materials and tools; ensure the rapid and timely dissemination of information to all partners.
  • Work together with WHE Communication Officer in Ankara to conceptualize a set of new advocacy documents to inform humanitarian and development stakeholders and the general public about WHO’s response, co-develop, as relevant, high quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, bulletins etc., to promote WHO’s visibility, achievements and success stories.
  • Liaise with the press/media to advocate and disseminate information on emergency prevention, preparedness, recovery and response strategies and efforts as well as relevant WHO campaigns. Organize interviews and filming opportunities to support high-visibility of WHO achievements through television, radio and newspapers, etc.
  • 4. Manage the development and maintenance of content for the emergency related websites, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Critically review and improve contents, architecture and design.
  • Research and write feature stories and messages, ideally bringing in a human element from real life experiences.
  • Prepare communication and advocacy products and statements to be used by the Resource Mobilization team in convincing and encouraging donors to rapidly fund the overall health sector response to affected populations.
  • Collaborate with all relevant actors, including the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.
  • Perform any other incident-specific related duties, as required by the functional supervisor.

Required Qualifications:

  • Essential: A first university degree in communication, journalism, political science or international relations or related field from an accredited/recognized institute.
  • Desirable: Formal qualification in public health. Courses in communication techniques such as graphic design, visual language and in the use of social media.


  • Essential: At least five years’ related experience, at the national and international level, in communication and/or advocacy, part of which supporting humanitarian emergency or health outbreak response and recovery activities. Proven experience in writing advocacy documents and in the production of communication material
  • Desirable: Prior working experience with WHO/UN or with an international non-governmental organization. Experience in organizing advocacy campaigns. Experience in managing publishing processes.


  • Proven skills in the development and implementation of communication/media products and tactics.
  • Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.
  • Excellent presentation skills.
  • Ability to “think out of the box” and to make innovative proposals as related to communication.
  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context.
  • Excellent knowledge of Microsoft Office applications.
  • Familiarity with the use of graphic design, visual design, social media, website development and publishing software.





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