Communications & Projects Officer (f/t)

Communications & Projects Officer (f/t)

ESN – European Social Network

Brussels, Belgium

1) Overall Responsibility

To develop and implement communication strategies aimed at promoting visibility and enhancing the image of the organisation.

2) About ESN

The European Social Network (ESN) is the leading network for public social services, bringing together more than 180 national, regional, and local public social services administrations from 35 countries.

ESN promotes the development of effective social policy and social care practices through building and exchange of knowledge and expertise. ESN contributes to European policymaking, aiming to improve people’s life chances through high-quality public social services.

For more information, visit www.esn-eu.org.

3) About the Role

The European Social Network is recruiting a Communications and Project Officer to promote our work internationally. This is a permanent full-time role in Brussels, Belgium.

The role requires experience in branding, marketing and design, the ability to develop and implement projects communication and dissemination strategies, produce creative messaging including relevant visual elements. You will work within the projects team in close cooperation with the communications team as well as operations and membership.

4) Responsibilities

• Develop and implement the communication and dissemination strategy, including policy recommendations and exploitation measures, to maximise the impact of a new project on “homelessness” ESN will be responsible for;
• Produce visual promotional materials in accordance with ESN’s communication strategy and brand guidelines as well as those from external partners as necessary;
• Contribute to copy-editing, proofreading and layout as necessary;
• Ensure consistency of ESN and its projects branding across the organisation’s publications and websites;
• Prepare and disseminate digital communications;
• Ensure our communications are widely disseminated and appropriately targeted;
• Implement event-related communications;
• Assist in managing ESN’s digital CRM ensuring data accuracy and effectively organising and categorising data for communications purposes;
• Coordinate and monitor ESN and project’s social media channels;
• Research and present alternative means of communications using new media and technology;
• Research and present media strategy to raise ESN’s profile and promote key messages;
• Contribute to maintenance of ESN’s audio-visual library;
• Coordinate relationships with external agencies and providers as required.

This list of duties is not exhaustive, and other duties may be required commensurate with the role.

5) Qualifications

• A relevant degree in communication, marketing, public relations, or equivalent experience in a similar position;
• 3+ years’ experience in a similar role as communications officer;
• Experience in the development and delivery of project’s communication and dissemination strategy;
• Excellent verbal and written communication in English; proficiency in other European languages is an asset;
• Strong interpersonal skills, with the ability to work effectively as part of a team, and highly resourceful;
• Proficiency in Adobe Creative Suite, including Illustrator, Photoshop, and InDesign; Motion Array (or other video production software);
• Experience in creating short videos, graphics for social media, and in podcast production;
• A keen eye for branding, marketing, and design;
• Attention to detail and a strong interest in developing creative projects and products;
• Knowledge of email marketing and CMS management, specifically Drupal and Wordpress;
• Understanding of SEO, Google Analytics, and social media reporting tools;
• Knowledge of CRM development and maintenance; familiarity with HubSpot is desirable;
• Strong time-management skills and the drive to meet deadlines;
• Well-organised, practical-minded, and able to prioritise a busy and varied workload;
• Political and cultural sensitivity; some knowledge of the EU and an understanding of the role of social services;
• Integrity and confidentiality.

6) What We Offer

• Full-time permanent contract;
• A well-respected, multidisciplinary, and multicultural working environment within an organisation dedicated to promoting no-one is left behind;
• A dynamic team of social inclusion leaders eager to leverage your communications skills to advocate effectively to the EU and beyond;
• A competitive package:
  • A salary commensurate with experience and role;
  • holiday pay, 13^th month (92%);
  • lunch vouchers, transportation allowance, medical insurance (extended plan AZ: hospitalisation, consultations, medicines, etc.) and eco-vouchers;
  • extra-legal leave, seniority leave, Christmas leave.
• We support staff in their professional development.

7) Apply

Please note that we only accept applications that meet the following requirements:

Submit your application in a single PDF file, no longer than 3 pages, addressed in English to ESN CEO Alfonso Lara-Montero at [email protected], including:

• Your CV in Europass format;
• A cover letter detailing your interests to work for ESN and your fit with the role;
• Subject of your email: ESN Comms & Project Officer – Your Name Surname.

Additionally, please include a link to a portfolio or samples of previous communications work.

Deadline for submission: Thursday 24^th October @ 12 midnight

If interested apply early as we may interview on a rolling basis.

8) Equal Opportunities Statement

We welcome applications from all backgrounds, particularly from applicants from disadvantaged socio-economic backgrounds, any ethnicity, or ability. It is the policy of the European Social Network to treat all employees and job applicants fairly and equally, regardless of their gender, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability, trade union membership status or any other protected characteristic.

Candidate details are retained in a reserve list for six months. You are required to inform ESN if you wish to have your data removed earlier.