Community Engagement Officer

SALARY: £32,584.82 every year 

HOURS: 40 per week, Monday – Friday 

LOCATION: Albert Street/ Days Street, Bristol (and different Bristol Waste depots as
required) 

Neighborhood Engagement Officer 

Objective of the position: 

  • To help communities throughout Bristol of their journey to changing into cleaner and greener
    via group engagement and innovation challenge supply.
  • Assist Bristol keep its place as primary core metropolis in England for recycling.
  • Assist Bristol Waste positively have interaction with Bristol residents and group leaders/ teams
    on key issues for us – together with, however not restricted to, operational modifications, schooling, and
    optimistic environmental behaviour change.
  • Assist the enterprise to fulfill the wants and expectations of our prospects now and sooner or later
    by being our ‘eyes and ears’ in communities alongside our front-line colleagues.
  • Help the supply of key initiatives which have a direct sustainability affect and/or
    enhance buyer expertise equivalent to our annual ‘College students on the Transfer’ initiative and our Flats
    Recycling challenge.

Key Tasks: 

  • To work with communities to advertise recycling, clear streets and different waste associated
    messages, and act as contact level for residents, Councillors and Neighborhood Teams for problem
    decision of their space
  • Help marketing campaign exercise specializing in decreasing residual waste, growing recycling and to
    change behaviour
  • To construct sturdy and efficient relationships throughout focused communities with, for instance,
    residents, elected members, Bristol Metropolis Council officers and faculties
  • To signify Bristol Waste Firm at group conferences and contribute successfully
  • To help colleagues within the Advertising and Communications staff by selling core messages
    and attending applicable occasions
  • Help the supply of innovation initiatives, together with engagement with a variety of
    stakeholders as required
  • Collect information and data to help KPI staff reporting
  • Undertake analysis and evaluation in relation to strategic and operational points and produce
    studies, briefings and shows as required
  • Have a robust deal with buyer care to make sure that points/ complaints are resolved swiftly
  • Construct and handle sturdy and efficient inside relationships throughout the Bristol Waste
    Firm to make sure a greater buyer expertise

Important Necessities for the Function: 

  • Expertise of group engagement with confirmed optimistic outcomes
  • Capability to suppose creatively and use judgement, expertise and initiative to unravel issues
  • Outcomes oriented with the power to prioritise and to work to deadline
  • A flair for collaboration and cross staff working
  • Capable of exhibit analytical, organisation and time administration expertise
  • Wonderful interpersonal, oral and written communication expertise
  • Capability to interact and talk successfully with all sections of the group, in a
    number of conditions, together with the arrogance to current to totally different audiences (equivalent to
    Councillors, group teams, college kids) and signify Bristol Waste at occasions
  • A optimistic, problem-solving perspective
  • Sound ICT expertise, particularly MS Workplace suite
  • Capability to work autonomously and handle personal time/workload
  • Capability to work exterior and on foot
  • Present, legitimate Full driving licence
  • Being extremely organised and detail-orientated is a given
  • A can-do perspective

Full Job Description could be supplied upon request.

Our Advantages: 

  • Relying in your position we offer an employer contribution of as much as 5% into the corporate
    pension scheme. 
  • Beneficiant annual go away package deal with 25 days annual go away days plus 8 financial institution holidays. 
  • Help for Psychological Well being, now we have an BUPA Worker Help Programme that gives
    help in a wide range of totally different areas equivalent to Psychological Well being, Monetary and Household associated
    subjects. We even have Psychological Well being First Aiders throughout the enterprise. 
  • Help in your Bodily Well being with our BUPA Well being Money Plan (we cowl the price of
    protection for you), Cycle to Work scheme and an onsite Physiotherapist. All free for our
    colleagues. 
  • As a result of we worth our colleagues a lot, we wish to recruit extra staff similar to them.
    Which is why now we have our worker referral scheme. 
  • Devoted studying and improvement staff. We take satisfaction in creating our colleagues and
    some examples of this embody our In-Home Driver Improvement Programme and inside
    promotions. Lots of our Senior Management Crew have developed from Operational roles, equivalent to
    considered one of our Contract Managers who began as a Road Cleanser. 
  • Worker recognition awards and lengthy service awards. To have fun our colleagues wherever
    they’re on their journey with us. We recognise and have fun expertise. 
  • Versatile working, we recognise that everybody is totally different and try to create an
    atmosphere that helps all colleagues. We now have launched a hybrid working mannequin the place
    attainable and actively encourage part-time working, job sharing and suppleness on hours. If
    this pursuits, you please do get in contact, and we are able to begin a dialog. 

PLEASE NOTE: we reserve the correct to shut this position early, ought to we obtain
ample purposes.
 

To make sure your utility might be thought-about, please make sure you present a 1–2-page
cowl letter outlining the way you meet the important standards.
 

To debate this position, your utility, or any cheap changes please be at liberty to
contact our Folks Providers staff on [email protected] or by cellphone on 0117
440 6676.

We’re on equal alternative employer and welcome purposes from a various vary of
candidates. 
 



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