Consultant

Job title:

Marketing consultant

Firm

HCLTech

Job description

Designation

Marketing consultant

No. of Positions

1

Expertise

4.5-8 Years

Ability (Main)

SNOW(Apps)-Cloud primarily based Utility-ServiceNow Integration Growth

Qualification

B-Tech

Anticipated Date of Closure

16-Feb-2024

Worker Group

Contract

Job

Affiliate Marketing consultant

Job Description (Posting).

JOB SUMMARY
We’re on the lookout for somebody with actual software program growth abilities, nicely versed in JavaScript, net 2.0, TsML, report development, the understanding of relational database know-how, in addition to the technical configuration of kinds, task guidelines, service ranges, importing information, and many others. Conversant in implementing or working with Incident Administration, Data Administration, Change Administration, Service Catalog, Asset Administration, Drawback Administration, CMBD and Discovery because it pertains to Service-Now’s most popular as these are the commonest modules which might be applied.

Ability Necessities:
Code and implement function enhancements in Service-Now as requested by inside prospects after being opinions by a steering committee.
Establish and implement adjustments to enhance automation and efficiencies in Service-Now for the tip consumer.
Attend consumer teams conferences to grasp the wants of the consumer. Turn into an inside material knowledgeable on end-usage behaviors, priorities, and workflows.
Work with the seller to implement upgrades to the Service-Now platform as wanted and through outage conditions.
Supplier management and oversight for offshore Service-Now assets; assist information offshore growth and help priorities primarily based on end-user and steering committee steering.
Work collaboratively with Incident, Change, Drawback, Asset, and Configuration Managers to help the decision of any points or incidents encountered in exterior programs or processes.
Work inside an Agile/Scrum surroundings to provide new releases of Service-Now inside a two-week dash cycle.
Assist prioritize function enhancements and break repair work underneath a ‘observe the solar’ operational mannequin. ITIL Certification v.3 (Foundations at a minimal however would favor ITIL Managing Throughout The Lifecycle)
Expertise with Service-Now implementation. Configuration, Work Movement and CMS.
Expertise in ITSM course of engineering
Challenge Administration abilities
Excessive stage interpersonal abilities
Course of engineer (can take necessities from customers and apply them to a larger imaginative and prescient for the general system)
Sturdy documentation skills
Expertise with databases corresponding to MySQL, Oracle, DB2
Should have a stable understanding of net applied sciences (HTML, CSS, JavaScript)
Working Data of AD, LADP, CMDB
Expertise with net providers by way of APIs is a plus
Will work in a on-call surroundings
Wonderful written and oral communication abilities
Is aware of or desires to discover ways to translate enterprise issues into software program & technical necessities/options
Has labored in (minimal of 6 months) or applied a Agile growth surroundings
(1.) Offers steering on how his space of functionality can resolve an organizational want and actively participates in all phases of the answer life cycle. Design Options and finest practices to satisfy purchasers goal. (2.) Work with purchasers to determine enterprise challenges and contribute to consumer deliverables by refining, analyzing, and structuring related information (3.) Relying on the work surroundings, the subject material knowledgeable could lead or be an energetic participant of a work-group with the necessity for specialised data. (4.) Meet all agreed-upon turnaround occasions for deliverables, deliverable opinions, or deliverable sign-off (5.) Understands, articulates and implements finest practices associated to his space of experience.

Anticipated wage

Location

Alberta

Job date

Fri, 26 Jan 2024 02:46:16 GMT

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