contact centre agent – customer service

Nova Scotia SPCA -

Full job description

Schooling: Secondary (excessive) college commencement certificates

Expertise: 1 yr to lower than 2 years

Work setting

City space


Tackle clients’ complaints or considerations

Reply inquiries and supply data to clients

Clarify the sort and price of providers provided

Carry out normal workplace duties

Laptop and expertise information

Database software program

MS Excel

MS Outlook

MS Phrase

Safety and security

Primary safety clearance

Transportation/journey data

Personal transportation

Work situations and bodily capabilities

Consideration to element

Quick-paced setting

Work below strain

Private suitability


Consumer focus

Environment friendly interpersonal abilities

Wonderful oral communication

Wonderful written communication




Workforce participant

Well being advantages

Dental plan

Well being care plan

Imaginative and prescient care advantages

Long run advantages

Life insurance coverage

Pension plan

Different advantages

Free parking out there

Work Time period: Everlasting

Work Language: English

Hours: 32 to 40 hours per week

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