The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.
IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.
IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.
IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.
IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.
The Digital Transformation Department (DTD) has the dual role of providing cost-effective data and digital solutions (“digital solutions”) to enable the Secretariat and its geographically distributed staff and offices to function effectively and efficiently, as well as supporting the Digital Transformation of the National Societies to use data and digital solutions for their own work.
The Digital Transformation Department is led by the Digital Transformation Director. Based on a recent organisational change process, four Unit Managers serve as key members of the global DTD management team, along with the CISO and Regional IT managers, under the leadership of the DT department’s Director. Together, they implement the IFRC Digital Transformation Strategy that serves the IFRC’s business needs, and lead the process on further strategy development. Subject to final implementation planning of this change process, the four Units will consist of a Digital product development and management unit, an Enterprise Architecture, Strategy & Planning Unit, Data management Unt and Services Unit.
Background to the position
In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local government, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels.
The need for a successful and large-scale digital transformation is urgent. And Digitally Transforming the IFRC and its 192 members is a complex process which requires collaborative action and support across the membership. Therefore, the IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021.
The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 192 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC’s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 192 national societies, setting the vision, and drawing stakeholders together on this digital journey.
The incumbent will be accountable to the manager of DTDs Enterprise Architecture, Strategy and Planning unit (“Planning unit”). The other units within the DTD include the Digital product development and management unit, the Data management unit and the Service unit. Under the leadership of the Director DTD, these four Unit Managers serve as core members of the global DTD management team, along with the CISO and Regional DT managers.
Job purpose
The position holder leads the development and establishment of the architectural roadmap, ssupports the implementation of the enterprise architecture, and manages and tracks the implementation of the infrastructure related developments. Maintains and evolves the IFRC IT ERU (Emergency Response Unit) and DT expert pool to ensure relevant, agile and effective surge support to emergency response operations. Establishes global framework agreements with technology suppliers and support IFRC membership in their uptake.
1. Enterprise Architecture adoption, implementation & compliance:
2. Lead the IT4IT roadmaps and implementation projects
3. Emergency response unit and surge support
4. National Society Development support:
5. Contribute to the building of an effective, high-quality, fit-for-purpose Digital Transformation Department
Duties applicable to all staff:
1. Actively work towards the achievement of the Federation Secretariat’s goals
2. Abide by and work in accordance with the Red Cross and Red Crescent principles
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.
Required:
Preferred:
Required:
Preferred:
Required:
Preferred:
Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others
Managerial competencies: Managing staff performance; Managing staff development
Comments: This is a national staff position open to Hungarian nationals and others who are legally eligible to work in Hungary. Candidates must be able to provide proof of their eligibility to work in Hungary.
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