Coordinator, Customer Business Development in MISSISSAUGA, Ontario

Description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skin care, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Britney Spears, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

Position Overview:

Under the guidance of the Sr. Customer Business Development Manager, this position will be responsible for the smooth, flawless, and timely delivery of all customer submissions. This position is critical to the team to ensure customer needs are met. Key responsibilities include but are not limited to:

• Liaison between field sales and customer to drive business priorities

• Timely and accurate paperwork submissions upon customer requests

• Manage and track new store opening requirements and execution

• Supporting business decisions through customer data

Major Duties:

• Act as a liaison with 3 rd Party merchandising teams and field sales to drive customer business priorities in stores

• Responsible for coordinating monthly priorities for the field sales team (priorities, call to action requests, RA #’s, etc)

• Liaise with internal and external teams during reline times to assist in smooth execution

• Regular store checks to ensure strong execution of customer promotional activity and gather key category/competitive insights to share back with the broader cross-functional team.

• Completes and maintains all necessary administrative paperwork for the following:

• New item set up

• Create assortments for promotional displays

• Discontinued items / Return authorization numbers / RGA tracking

• Modular updates/ templates (in collaboration with the CBDM)

• Track modular progress (fixtures, etc) from beginning to end

• Advertising requirements

• Pricing requirements

• Manage promotional calendar in collaboration with Sr. CBDM (lead weekly promotional meetings)

• No charge orders

• Provide proactive customer service to external and internal departments

• Adhoc requests

• Preparation of Quarterly Deductions

• Manage and track new store opening (NSO) requirements and execution

• Set up and maintain NSO tracker with all pertinent information (wall sizes, delivery dates, requirements, etc)

• Ensure all timelines are met

• Liaison between internal and external teams to ensure smooth execution

• Analytics to support business decisions

• Using data available in customer data portals, support Sr. CBDM with analytics to support sound business decisions with the account

Education & Experience:

• Post-secondary education plus a minimum of two (2) years recent related experience, or an equivalent combination of education, training and experience.

Knowledge & Skills:

Essential

• Intermediate/advanced computer skills – MS Word, Excel and PowerPoint

• Multi-tasking capabilities, with the ability to manage high levels of detail

• Time management skills

Desirable

• Experience within customer data portals (e.g., WM Retail Link, LCL LDIA, etc.) is considered a strong asset

• CPG or Beauty Industry experience is an asset

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