Corporate Services Officer – HR and Finance

Job title:

Corporate Services Officer – HR and Finance

Company

HM Government

Job description

The Corporate Services Officer will report directly to the Finance and HR Executive Officer. They will work closely with the HR Network Manager to support both UK-based and country based staff in the British High Commission in Ottawa and across the network of four Consulate Generals in Canada. The Corporate Services Officer will provide essential support and backup to the HR Network Manager and the Finance and HR Executive Officer as required.Roles and responsibilities:

• To provide administrative support to the HR Network Manager; including maintaining personnel records and updating staff lists and directories.

• To maintain and update the Crisis Hub and Emergency Contact Details for Canada Network staff.

• To keep TOIL Records for FCDO Country Based Staff across Canada Network up to date.

• To assist with the induction process and administrative matters for both UK Based staff and Country Based staff throughout the network.

• To act as a point of contact for HR-related queries and regularly monitor the HR Enquiries Mailbox.

• To provide coverage and support for the HR Network Manager and Finance and HR Executive Officer as required.

• To liaise with the Regional Corporate Services HR Hub in Washington.

• To stay current with Office of Protocol practices and policies related to the accreditation of UK Based staff.

• To ensure the HR pages of the Canada Network Teams site are accurate, up to date, and comply with the Canada Network Terms and Conditions.

• To support all Canada Network staff with FCDO/Canada Network HR guidance, policy, and best practices.

• To provide administrative assistance to the Corporate Services Director as required.

• To manage the annual license plate renewal for official vehicles and red plates for UK based staff.

• To administer customs clearance letters for shipments of personal effects for UK based staff and shipments for the British High Commission or Consulate Generals.

Essential qualifications, skills and experienceEssential on arrival:

• Must have the right to live and work in Canada at time of application
• Previous experience in a general administrative or HR role.
• Strong administration skills.
• A high level of confidentiality.
• Excellent interpersonal and customer-facing skills.
• Strong communication skills, both written and verbal, including active listening.
• The ability to work accurately, with attention to detail.
• Proven occupational experience of dealing with customers in HR matters, particularly remotely.
• Capable of interacting effectively with all levels of management.
• To work effectively and flexibly with others and be a team player.
• Be reliable, positive, and open to new ways of working.
• Flexibility and willingness to learn.

Desirable qualifications, skills and experienceDesirable:Previous experience working in HMG/FCDO environmentRequired behavioursCommunicating and Influencing, Delivering at Pace, Managing a Quality Service, Working TogetherApplication deadline24 November 2024GradeAdministrative Officer (AO)Type of PositionFull-time, PermanentWorking hours per week37.5RegionAmericas, Caribbean & Overseas TerritoriesCountry/TerritoryCanadaLocation (City)OttawaType of PostBritish High CommissionNumber of vacancies1Salary CurrencyCADSalary$4,962.25Type of SalarymonthlyStart Date3 February 2025Other benefits and conditions of employmentCandidates must have the legal status to live and work in Canada at time of application.Applicant is expected to appear in person for approx. 60% of the week but working from home is permitted and encouraged when realistic to do so. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 12 months the same or a largely similar role becomes available, that role may be offered to the second of subsequent candidate.Please note the advertised salary is non-negotiable.Additional informationThe British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Expected salary

$4962.25 per month

Location

Ottawa, ON

Job date

Fri, 08 Nov 2024 23:03:38 GMT

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