Country Representative – Nigeria

Organization

3iSolution is a non-for-profit organization that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations ad we support local authorities and institutions to enhance their capacities and become autonomous in their internal data and information management activities.

Scope of Work

The Country Representative (CR) is the senior management position in the country, with supervisory and managerial responsibility for all in-country personnel, programs and policies. The CR is also the legal representative of the organization in the Country. The CR is responsible for representing the organization in front of local authorities, local and international partners and to develop the portfolio of the organization in Country. S/He is also responsible for developing and implementing systems, policies and procedures for 3iSolution operations in country as well as of the Country strategy. Working closely with the HQ team, the CR ensures that country program operations meet the highest standard and are aligned with regional and global strategies.

In Nigeria, 3iSolution is the hosting agency of the Nigeria INGO Forum. The below duties cover the hosting responsibility to the Nigeria INGO Forum personnel and operations.

Description of Duties

Line Management

• The Country Representative for Nigeria shall work under the direction of the Operations Manager in HQ.

Strategy and Programmatic Development

• Develop the Nigeria country strategy for the organization (program development and stakeholders’ engagement strategy), in coordination with headquarters and through consultation with local and international key stakeholders.
• Work to identify and evaluate new programmatic and partnership opportunities, work to develop new proposals, and respond to RFPs in close coordination with HQ.

Team Management

• Structure the country office team in an efficient manner, ensure the HR structure is updated and responding to programmatic and strategic needs, participate in recruitments.
• Ensure personnel apply policies and pursue the highest standards in their daily work.
• Create and develop an organizational culture of accountability, responsibility and quality of services.
• Create a positive, engaged and constructive working environment,
• Ensure HR policies are understood and applied, ensure regular performance evaluation of personnel.

Programmatic Management, Reporting, Monitoring and Evaluation

• Line manage the Project Managers when applicable.
• Ensure programs are implemented following 3iSolution and international standards.
• Ensure internal MEAL guidelines are applied.
• Ensure programs’ reporting to donors and internal reporting is aligned with donors’ and 3iSolution rules and regulations.
• Ensure relations with donors are positively maintained.
• Raise to headquarters any challenge that could be detrimental to the program or to 3iSolution presence in Country.

Representation

• Represent 3iSolution with national and international stakeholders in Country and when requested abroad (for specific program development opportunities as well as for representation with donors’ headquarters).
• Legally represent the organization in Country with local authorities, perform all necessary activities to ensure respect of the local legislation including liaising with local authorities for registration procedures.

Fiscal, Compliance Management and Accountability

• Line manage the finance/HR/Admin team to ensure a sound financial/HR/Admin management of projects as well as of the Country office.
• Ensure Project managers and finance team closely coordinate programmatic forecasts and expenditures.
• Coordinate the finance team to ensure adequate financial management of the country office in terms of cash flow.
• Ensure segregation of duties is in place as well as the application of 3iSolution policies in terms of financial/HR and administrative management.
• Ensure the finance/HR/admin team is aware of donors and 3iSolution rules and regulations.

Security and Logistics

• Manage the Security and Logistics Coordinator in Country and be the overall responsible for security management in Nigeria.
• Ensure security plans are in place and that a safety and security culture is created within the country office.
• Ensure management of assets and procurement procedures are aligned with 3iSolution and Donors’ rules and regulations.
• Regularly report to HQ context developments that could impact 3iSolution presence and security of its teams on the ground.
• Ensure timely reporting of security incidents based on 3iSolution rules and regulations.

Working Conditions

• Type of contract: International consultant contract
• Consultant’s fees scale: $6,000 USD – $7,000 USD based on experience (+ expatriate package: per-diem, monthly housing allowance, danger pay).
• Duration: end of September, 2024 (renewable based on funding availability and performances).
• Expected start date: ASAP.

Requirements

Education

• Advanced university degree in Business Administration, Project Management, Information Science or other relevant fields.
• Educational or comparable experience in the field of Information Management is a plus.

Languages

• English (fluent) – essential
• French (fluent) is an asset

Experience

• At least 8 years of field experience with increasing responsibility in management positions, preferably in the humanitarian sector (country office management, field coordination or similar positions).
• Previous experience in managing office and program teams.
• Previous experience in managing European donor funding.
• Previous experience in relating to local authorities/institutions as well as with other stakeholders.
• Previous experience in proposal development, representation and strategy development.
• Knowledge of the country context and/or regional context is an asset.

Soft Skills

• Strong presentation and communication skills
• Problem solving capacity
• Ability to work in harsh operational environments
• Ability to create a positive and motivating working environment

Organizational

Learning as part of the 3iSolution’s commitment to organizational development, and in support of the understanding that learning organizations are more effective, efficient and relevant to the communities they serve, it is expected that all 3iSolution’s personnel will commit 5% of their time to learning activities that benefit 3iSolution as well as individual professional development.

Accountability to Beneficiaries

3iSolution’s personnel is expected to respect principles of accountability to beneficiaries of 3iSolution programs, in line with international standards while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of field projects.

Guiding Principles

Personnel is expected to respect the local culture and 3iSolution’s policies, procedures, and values at all times. 3iSolution has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct. 3iSolution is an Equal Opportunity Employer regardless of background.