CRM Manager- Customer Engagement & Retention in St Louis, Missouri

Description

Robert Half is seeking an experienced CRM/Customer Engagement Manager for a St Louis, MO client. This is a remote, part time, on-going project to last until the end of 2024.

Do you get excited about client growth and retention? Do you have a passion to build, deploy, and optimize engagement and retention efforts such as pushes and in-app campaigns across digital

platforms?

What you get to do every single day

• Take charge of and strengthen strategic marketing campaigns that drive in-app campaigns and target ideal customers

• Create, execute, and monitor engagement and retention strategies including optimizing results through A/B testing

-Monitor KPIS, report on data and analytics, provide suggestions for improvements

• Specialize in CRM Management including audience segmentation, creating triggers, tags, journeys

• Drive strategy through creating and managing both static and dynamic content

• Stong understanding of mobile and web products, Artificial Intelligence (AI) Products, including in-app messaging & push notifications

• Experience with mobile app marketplaces and their customer engagement strategies

  Requirements

4-7 years experience in related position

Experience using MailChimp, Google Analytics, Firebase

Proven success in the following:

• Creating and executing customer relationship management campaigns

• Developing and implementing CRM best practices

• Analyzing customer data

• Developing targeted marketing campaigns for in-app mobile products

• Focusing on loyalty and retention marketing strategies

• Enhancing customer engagement and loyalty through various channels

  Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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