Custom Coordinator in WAUSAU, Wisconsin

JOB REQUIREMENTS: The Custom Coordinator I is responsible for client
interface and internal coordination of Custom Entrance orders. This
position manages Custom Entrance orders from receipt of PO through
delivery to the client. The Custom Coordinator I, enters orders into the
ERP system, provides status updates to clients, researches and assures
hardware compatibility, supplies the necessary information to the
production team, verifies receipt of hardware and communicates with
other internal departments so orders can be coordinated through a single
point of contact. Principle Duties and Accountabilities include, but are
not limited to: Add new orders & order updates to the Custom Tracking
Sheet. Troubleshoot and manage quality concerns with clients. Review
incoming purchase orders for information required to enter the order.
Contact customer or estimator if additional information is needed.
Locate and compile appropriate commercial hardware information
(manufacturers’ templates, data sheets, installation instructions,
etc.). Contact customers regarding changes and updates to their orders.
Answer inquiries regarding orders and lead-times in a timely manner.
Coordinate accurate, timely and complete responses to requests for
product information with appropriate personnel. Enter orders for Custom
entrances into the company’s ERP system. Prepare orders for release to
production, ensuring that necessary information is complete and correct.
(removed from above bullet and added as its own) Update and help
maintain intra-department and personal order tracking information. Work
with modeling and production floor personnel to develop solutions for
hardware issues. Verify incoming custom hardware. Match part numbers and
quantities of incoming hardware against project requirements. Manage
work order bill of materials, ensuring that correct parts are indexed in
system and added to WOs in proper quantities. Coordinate custom hardware
supplied by Tubelite with Purchasing, so that hardware can be properly
received and shipped. Separate and label all custom hardware items by WO
and lot number. Ready custom hardware for production by staging in
appropriate rack by SO and WO. Position Requirements: Associates Degree
in Construction Management or related field OR two (2) years’
experience as project manager with direct customer contact and high
school education. Commitment to excellent customer service Strong
organization and problem solving skills Good verbal and written
communication skills Very detail oriented Ability to effectively
self-manage time Good math skills Strong computer skills with experience
in… For full info follow application link. Apogee Enterprises, Inc.
is an equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, disability or
veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/D4C2015995FE4556