Customer Development Manager, Loblaw

POSITION PROFILE:

As a Customer Development Manager, we empower you to cultivate a long-term partnership with your customer by continuously proposing solutions and plans that are mutually beneficial. You’ll develop a keen understanding of your product categories & channels and work cross-functionally with top General Mills leaders to net the results necessary for success. We don’t just offer a job; we offer a career with varying assignments and great development opportunities that nurture & grow our leaders of tomorrow.

ACCOUNTABILITIES:

1. Delivers Volume, RNS, Trade, Profit, Share & Competing Effectively Commitments

• Develop and execute collaborative customer business plans that deliver RNS & profitability targets.
• Identifies customer-specific strategic initiative opportunities, leveraging analytics and financial acumen to operationalize both internally and externally.
• Achieve listing and distribution targets for all General Mills new products.

2. Plans both Externally & Internally

• Works closely with Internal and External partners to understand & educate on customer strategies, priorities, tactics, and policies.
• Aligns analytics, customer strategy and trade strategies to build an annual merchandising plan for their customers/categories.
• Builds annual JBP plans with the customer and multi-year outlook focused against hitting sales and customer profit metrics.
• Understands portfolio & brand strategies, how they impact the customer and ultimately the consumer. Provides input/feedback on current/future trade strategies.

3. Manages from Sell-In to Execution

• Lead event execution from initial opportunity through to final event (participating items, consumer/customer offer, merchandising, flyer, POS execution, display confirmation, retail feedback)
• Completes requirements for assigned account(s) i.e., deal sheets, promotional executions, customer presentation decks and associated trade clearing.
• Advocates for their customer to achieve best-in-class execution of 4 P’s.
• Establishes and communicates retail sales team objectives & priorities

4. Demonstrates unquestionable integrity by:

• Adhering to all company policies and procedures
• Building trust at all levels

QUALIFICATIONS:

• Bachelor’s Degree, preferably in Business.
• Candidates currently at Pay Grade 60 and have a minimum 2 years’ experience in role.
• Valid Driver’s License
• 3 – 5 years Key Account Management experience in Consumer-Packaged Goods required
• Ability to operate independently and with a strong sense of initiative, resilience, and perseverance.
• Proven leadership skills and a desire to influence and deliver timely results.

CONSIDERATIONS:

The location for this role is Mississauga, Ontario but candidates based in Ontario will be considered. This position is not remote eligible.

General Mills is committed to Employment Equity and encourages applications from all qualified candidates. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the recruitment and selection process.

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

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