Position Snapshot
Business area: Nespresso
Job title: Customer Insights Intern
Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montréal, QC Canada H2X 4B3; Hybrid
A little bit about us
Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.
In 2022, Nespresso has achieved B Corp™ certification – joining an international movement of 4,900 purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.
Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13’000 employees. In 2021, it operated a global retail network of 802 boutiques. For more information, visit the Nespresso corporate website: www.nestle-nespresso.com
Position Summary
We are looking for a Customer Insights Intern based at our Montreal for the months of May 2025 to August 2025.
A day in the life of a Customer Insights Intern
As a Customer Insights Intern, you will have the opportunity to support the Customer Insights team in various ways, including conducting in-depth analyses of customer behavior and consumption. You will work closely with the B2C marketing team as well as other key departments such as commerce and e-commerce. Your contribution will be essential in providing valuable insights about customers, enabling informed decision-making and the development of effective strategies. Through your work, you will actively contribute to enhancing the customer experience and driving business growth.
You will also:
What will make you successful?
As a successful candidate, you will play a crucial role within a dynamic team, working towards improving the customer experience. You will need to be meticulous, organized, and thrive in a stimulating environment. Your analytical and communication skills will be essential for success in this role.
You also have:
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting career you’ve always wanted.
Benefits
What you need to know
Applications close on November 11, 2024. We will be considering applicants as they apply, so please don’t delay in submitting your application. We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
Apply
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