Customer Opt and Accel Specialist, Customer Optimization & Acceleration

DESCRIPTION

We are seeking an Amazon Web Services (AWS) Optimization Specialist with the business and technical acumen to collaborate across multiple business owners, in order to drive successful IT transformation and cloud adoption. Be part of a team focused on working with customers to ensure they’re leveraging the full economic potential of AWS through cloud financial management. As an Optimization Specialist, you will have the opportunity to engage and consult with some of the largest and fastest growing cloud customers in the world.

Cost and operational effectiveness is key to accelerating the business and technological benefits of the AWS platform. AWS offers customers an alternative consumption model that differs from how businesses have traditionally bought IT, by focusing on paying only for what they need. We’re looking for a hands-on and motivated self-starter who’s passionate about working directly with customers to help adopt new business strategies and embrace cloud technologies at scale that ensure long-term customer success.

You will engage with customers’ Enterprise IT, Operations, and Finance teams to implement best practices for cloud adoption and cost savings. This will include generating and providing recommendations on how customers can optimize their usage of AWS services, working to reengineer internal processes, and ensuring customer success on AWS. You will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for AWS customers. You will analyze large data sets, create financial models and simplify complex data to provide our customers with detailed, specific recommendations for implementing best practices for cloud adoption and cost savings. You must be comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.

Key job responsibilities

• Act as a financial advisor and collaborate with AWS account team, to build and deliver executive content (such as financial business case, ROI and TCO Analysis, cost optimization strategies)
• Become the subject matter expert in all cost and commercial related aspects of the customer life-cycle
• Educate and enable customers with tools to successfully manage cloud and IT spend
• Assessing reporting and analytic needs of customers and identifying solution and approach to meet those needs.
• Communicate, establish, and measure KPIs to track progress and success of transformation and optimization within customer organizations
• Manage numerous requests concurrently & strategically
• Understand and communicate billing, forecasting, and budgeting best practices

BASIC QUALIFICATIONS

• BA/BS degree required or equivalent work experience
• Proficiency in Microsoft Excel with the ability to analyze large data sets, create financial models and simplify complex data

PREFERRED QUALIFICATIONS

• Strong written and verbal communication skills
• Experience with cloud billing systems
• Experience working with sales or in sales
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data backed analyses, and influencing results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,200/year in our lowest geographic market up to $131,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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