Key Job Areas:
- Successful interface with the customer and supplier Quality Engineer
- Must have experience and competency to work with customers. Responds quickly and effectively to customer issues and requests.
- Track & report key customer quality metrics (e.g.CQI/CQC, External/Overall PPM, 8D/CAR response) keeping internal data aligned with the customer’s view. Responsable to achieve quality AOP target
- Lead 8D/CAR -internal and externals-teams to contain and permanently resolve quality issues according to customer expectations for response time and technical rigor. Works with and across functions as needed for issue resolution. This responsibility requires a strong knowledge of all production lines and controls related to assigned customer.
- Support PEP phase 5-8 projects. Responsible for preparing and/or approving customer and internally required quality deliverables such as, PPAP, ECN, etc.). In conjunction with NPI Manager and Program manager, the CQE/CQT is responsible from Quality side for the pilot runs of new launches, assuring that proper controls are in place. New technology projects & Process control requirements & competency ( e.g. E Turbo/ Fuel cell) Documented procedures, PI/QCI availability & compliance. Drive Reverse PFMEA at NPI stage
- Responsible for preparing and/or approving customer and internally required quality deliverables(APQP, PPAP, ECN, CHM etc.) In conjunction with NPI/ZEV Manager and Program manager, the CQE/CQT is responsible from Quality side for the pilot runs and new launches, assuring that proper controls are in place.
- Obtains customer approvals (i.e. homologation and update Cross homologation file up to date) as required for products, processes and/or suppliers. (ECN process) changes
- Assures that all customers required quality documentation is completed and stored in applicable systems for retrieval and audit as needed.
- Communicate, document and assure that all customer specific requirements, critical information, incidents and risks that concern their customer with the objective of achieving customer satisfaction with GTX quality. Focus on new technologie/project.
- Develops and executes projects to meet customer expectations.
- Responsible to prepare customer visit and audit with the right plant functions, non conformity manage in RCCA/Action plans • Responsible to notify the plant quality manager where critical quality standards are known to by compromised. Actively works to resolve such issues quickly an effectively.
- Iniciator and participant to review FMEA or RFMEA creation.
- Creation for EPC instruction to ensure avoid any quality custumer risc.
- Support for internal quality escalations and analysis in collaboration with APU team/ZEV team.
- Responsible for update and delivery Control plans to lines
- Perform 0 defect audits, BIQ, VDA 6.3, layered audit (layout, cleanliness audits, CSR requirements…)
- Implement Containement corrective actions, ICA, PCA at custumer and GTX plant.
- Covering process of creation Concessions and Change management requests.
- Support during customer quality visit and VOC KPIs.
- Responsible for successful customer and internal quality objectives (ppm, 0claim), yearly SDP projects
- Implementation of 6sigma methode for improvement of IPPM, EPPM.
- Periodical update ot TDM
- In case of absence Quality Assurance Leader – Attendance on customer calls for critical issues one presence is needed, leading daily, weeekly TIER meetings, provide guidance, neccessary trainings and support to ohter team members, Lead and/or support groups of technicians and engineers.
- Implement Containement corrective actions , ICA, PCA at custumer and GTX plant.
- Responsible to notify the plant quality manager and functional manager where critical quality standards are known to be compromised. Actively works to resolve such issues quickly and effectively.
- Partners with Peers HSE, Operations, Plant Engineering, GEM & functions Human Resources, IT and Finance Management to reach goals, identify and resolve problems.
- With personnel of other Garrett plants to complete goals of the organization, identifying and resolving problems mainly with Quality Function & Customer.
- Ensure Customer Specific Requirement are cascaded to the concerned functions
- STRAP Alignment, AOP Alignment
- Prepare & complete MidYear Assessments, Goal Setting, prepare Performance and Development Summaries (PDS), executive MRR
Required skills and knowledge:
- Internal auditor certificates in Quality Management System (Environmental Management System and OSHAS eventually).
- Strong knowledge of ISO9001 and IATF16949, eventually Environmental Management System and OSHAS.
- Strong knowledge of core Quality tools (A.I.A.G.).
- Knowledge of Customer Quality Requirements (C.S.R.).
- English Fluent
- 2nd foreign language as advantage
- MS office
- Strong verbal and written communication skills required. .
- Problem solving
This is an exciting time to join Garrett Motion! Garrett is one of the automotive industry’s most iconic brands, a global innovator and technology leader that enables vehicles to be cleaner, more efficient and connected. With a nearly 70-year legacy, we serve customers worldwide with passenger vehicle, commercial vehicle, aftermarket replacement, and performance enhancement solutions.
Our comprehensive portfolio of emission-reducing and zero-emission solutions advance sustainable motion, from world-class turbocharging and electric boosting technologies for hybrids, to electrified powertrains and automotive software.
With innovations that combine the best of mechanical and electric, Garrett is redefining zero-emission automotive technologies.
The Garrett Integrated Supply Chain (ISC) organization manufactures and delivers safe, high quality products and services, on time, at a competitive cost to customers globally. We make quality a competitive advantage and provide world-class delivery and flexibility thanks to a result-oriented operating system which sustainably drives top performance and continuous improvement across the business in full alignment with our strategic priorities.
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